Experience with Chanel refurbishing/repair

[Kisa]

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I am wondering if you guys could show me how the stitch is supposed to look I believe mine is coming loose. How long do I have to use before it comes right out? I do not live near a store for repair. Thank you! This is a single flap Jumbo and I am in Canada

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I’m in Canada and not sure where to take to repair here . It’s a shame Chanel no longer offers this service ( my bag is older then 5 years ) thanks !

I know your post is older, but I’m in Canada too and I was able to send my bag to leather surgeons. I made a video about it with before and afters & to explain the whole process. I don’t have the before and after pics on my phone anymore but here they are in my thread.

 

[ashin121]

Hi everyone, I am wondering if Chanel accept refurnishing of a lambskin bag from 2004/2005 without the receipt or authenticity card (serial number sticker is still in tho)? Thanks!

Hello all,

Do you know if Chanel will be able to repair and clean this bag?

Thanks

I would take it to leather surgeons. It's cheaper and less turnaround time. They do all of Chanel's repairs anyways. Chanel changed their policy so they only repair bags that have proof of purchase within the last 5 years.

Sent from my Pixel 2 using Tapatalk

 

[Purselover86]

I know your post is older, but I’m in Canada too and I was able to send my bag to leather surgeons. I made a video about it with before and afters & to explain the whole process. I don’t have the before and after pics on my phone anymore but here they are in my thread.

Thank you for the video! Sent an email to LS [emoji173]️

 

[Kisa]

Thank you for the video! Sent an email to LS [emoji173]️

Good luck!! Make sure to post a before and after

 

[JLP1985]

Hi guys!! First time posting here (been reading for years!) if someone could help me out that would be great. I brought in my camera bag (2 years old, black with beige leather sides). The beige sides had darkened alarmingly quickly but I put it off as long as I could. Took about a month... picked it up two days ago. Only today noticed that the chain was put on backwards! Where when worn crossbody - with the front logo facing out- the bag droops. The shoulder strap is now on the wrong side
You can sort of see the indentation where the chain used to lay on the front of the bag
Has anyone here had Chanel return a damaged/incorrect repair? I reached out to the lady at the Madison Avenue boutique who was handling the repair and have yet to hear from her.
Really disappointed in this major error! The leather does look new again though so that’s a plus
Thanks in advance!

 

[Purselover86]

Good luck!! Make sure to post a before and after

Do you have any tips/advice for shipping to LS from Canada? I am a bit nervous!

 

[Purselover86]

Do you have any tips/advice for shipping to LS from Canada? I am a bit nervous!

I know you used a shipping service but any other tips would be great!

 

[Kisa]

Do you have any tips/advice for shipping to LS from Canada? I am a bit nervous!

I know you used a shipping service but any other tips would be great!

Oh sorry I didn’t see your messages! Where do you live? If possible drive to a ups store or USPS location in a border town and ship it to them from there. When you’re getting it back use Stackry. I have no problem with them handling my high value items, just don’t ask them to repackage it. You’ll fill out the customs declaration yourself online.

 

[Jenita143]

would chanel provide spa services for a bag that is a year old but i don't have the receipt?

 

[rainypop]

would chanel provide spa services for a bag that is a year old but i don't have the receipt?

If you buy it from a boutique, they can look it up in the system.

 

[mmcjm]

hi ladies just bought a reissue 11 series, was thinking of sending it to a bag spa, not chanel. anyone out there sent their bags to a bag spa not affiliated with chanel ?? wondering if it could damage the leather?? thoughts??

 

[13paulina13]

One of the bags I sent to Chanel was a beaten to near death heart chain bag that I bought off ebay. I posted the after pictures but since the search feature has dropped into a black hole, you can't pull it up. They worked a miracle with the purse. It came to me severely faded and dirty. Before sending it to Chanel, I sent it to Art Bag in NY. They did nothing with the purse and charged me, so don't bother with them.

My prior experiences with Chanel refurbishing bags has been quite a bit ago, and every time the bags came back looking brand new so I was ecstatic with the results.

If the bag needs to be redyed, it will have a slightly rougher feel. Isn't that better than having a rag of a bag? After all this is skin we're talking about and dying it will cause some depletion of oils. Use a purse moisturizer and then seal it. I'd trust Chanel or Luvinmybags. I like LMBr products a lot so far so I would trust them also.

what channel boutique did you send your bags infor repair? I don't have a channel anywhere near me

 

[SteamyElepant]

After getting my Gebrielle for a month or so from Saks , I got this terrible tear on the bottom corner. Will Saks Chanel repair the leather ?

 

[Suzil]

Hi ladies! Have any of you used Chanel to repair a color transfer damage? My jeans bleed into my brand new bag (my first and only one!) even after doing the test with the cloth. Is taking it to Chanel my only option ? Or do any of you have any other recommendations? Thank you in advance !

 

[katlina]

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Hi ladies! Have any of you used Chanel to repair a color transfer damage? My jeans bleed into my brand new bag (my first and only one!) even after doing the test with the cloth. Is taking it to Chanel my only option ? Or do any of you have any other recommendations? Thank you in advance !

U can easily repair this yourself but keep in mind this is at your own risk! I was looking for advise on how to remove stains from my vintage tan lambskin at the back and found a website where someone did this for their beige caviar chanel, like yours. The answer is: those white so-called "magic sponges" you use to "erase" any kind of surface mark.. u know which ones I mean? you wet them, squeeze all water out until they are just ever so lightly damp and with the most gently touch wipe the surface and if you wanna be supre careful you wipe it direcrtly afterwards with a clean cotton tissue or whatnot to dab off the colour and dampness.