I know you said that's what Paypal told you. But you need to check your account to see if it shows as ineligible as they're telling you. (They've been known to lie!) And if it says "eligible," they ARE lying.PayPal told me I’m not eligible for seller protection as she checked out as guest. I actually didn’t know this is one of criteria and apparently I need to contact PayPal to manually deactivate this on their side..
It seems like she’s selling medications? I tried to contact her on eBay but she blocked me, obviously she received my goods and don’t wanna return it so she blocked me!!! And can not believe PayPal has sided her way!! [emoji17]