eBay, etc. General Question/Answer Thread

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I've been an occasional seller on eBay for around 15 years, but I haven't sold anything high value since eBay changed the way it operates with regards to PayPal. I've seen some people comment that they no longer feel protected selling items with a high price tag. Does anyone have any input on this? Would I be less protected from potential rogue buyers when selling, without PayPal there to intervene if someone falsely claims I've sold them a fake, for instance? I have a few LV pieces I've been thinking about listing. I am in the UK and I believe my options are quite limited when it comes to consignment or other avenues for selling on pre-owned luxury goods. TIA!
I don't think having paypal protected you as a seller more because it completely depends on where the buyer opens the claim. In my experience, most buyers opened a claim through ebay, not paypal. I think in all my years of selling, I've only had one open a paypal claim. In that case, I lost, but the buyer had to pay the return shipping.

Also in my experience, at least in the US, if a buyer claims fake, or really anything else wrong with the bag, ebay will side with the buyer if you decide to let the case escalate. They don't get involved in questions of authenticity. It doesn't matter if you have proof from a dozen authenticators.

I've only had an absolute scammer once, who forced a return and then returned something that wasn't the bag she bought, but it was cheap and ebay allowed me to keep the money, while also giving her a refund. Later she apparently did the same thing because she was kicked off of ebay. I had one or two other returns in which the item wasn't returned exactly as it was shipped and I had to eat the loss, but it wasn't a total loss, just missing some small parts or with a bit more damage than before. The biggest loss with most returns is the loss of the money I spent to ship and the money I had to pay to get the return back.
 
Help! The old dispute centre page for buyers seems to have vanished. How are disputes handled on ebay now?
When I requested the return it said if I and the seller couldn't agree I could escalate on a certain day but I can't see any of those details now and the seller is being difficult. Will it give me options at the later date?
 
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Believe me or not, but I had an ebay account for 5 years and never, ever buy anything. So yesterday I placed an offer on Burberry trench and it was accepted! I was browsing a lot of coats and I just placed an offer on the wrong one! I messaged the seller that I'm sorry but I was thinking it was Kensington not Sandringham... Seller was very polite and canceled this, we exchanged a few messages and I ended up buying Kensington indeed from the same seller. I have no idea if the seller will need to pay any fees because I made an offer, it was accepted and then he had to cancel the transaction? It wasn't my intention, but I'm happy about the outcome! Also, after reading all the comments, I'm happy I was even able to placed an offer because I had no history of purchasing before and after buying I even had to change my address and even my last name on my account, because I was literally not using ebay ever before :shocked:
 
Believe me or not, but I had an ebay account for 5 years and never, ever buy anything. So yesterday I placed an offer on Burberry trench and it was accepted! I was browsing a lot of coats and I just placed an offer on the wrong one! I messaged the seller that I'm sorry but I was thinking it was Kensington not Sandringham... Seller was very polite and canceled this, we exchanged a few messages and I ended up buying Kensington indeed from the same seller. I have no idea if the seller will need to pay any fees because I made an offer, it was accepted and then he had to cancel the transaction? It wasn't my intention, but I'm happy about the outcome! Also, after reading all the comments, I'm happy I was even able to placed an offer because I had no history of purchasing before and after buying I even had to change my address and even my last name on my account, because I was literally not using ebay ever before :shocked:
I'm assuming you hadn't paid after the seller accepted your offer. The seller doesn't pay any fees until a buyer has paid so if you didn't pay, the seller didn't lose anything (financially).
 
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Need help from your expert ladies and gents. I have a listing with a BO option. I have people contact me via message asking me what's my bottom price all the time. They show up with an ebay ID linked to a profile so I can check out their history. Today I received such a message but no link to their eBay ID, instead there is the below message:
"For your security, we recommend you keep your conversations onb eBay and avoid sharing personal or business information. Also, before you ship your item, always verify you’ve been paid."

I have never seen this before, I was literally messaging another member about a different listing without issues. With this one, I can see the eBay ID but no profile, when I tried Advanced Search for a member, that option wasn't there. Is this new? Are we not able to see who's messaging us any more?

Thank you for your help in advance!
 
Need help from your expert ladies and gents. I have a listing with a BO option. I have people contact me via message asking me what's my bottom price all the time. They show up with an ebay ID linked to a profile so I can check out their history. Today I received such a message but no link to their eBay ID, instead there is the below message:
"For your security, we recommend you keep your conversations onb eBay and avoid sharing personal or business information. Also, before you ship your item, always verify you’ve been paid."

I have never seen this before, I was literally messaging another member about a different listing without issues. With this one, I can see the eBay ID but no profile, when I tried Advanced Search for a member, that option wasn't there. Is this new? Are we not able to see who's messaging us any more?

Thank you for your help in advance!
Is it possible their ID was removed (NARUed) right after they sent the message?
 
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