eBay, etc. General Question/Answer Thread

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I have sold a relatively inexpensive handbag on Ebay, now for the third time. First time, the buyer immediately canceled the transaction. second time, it was a zero feedback person, who did not pay. I opened a case, and it just closed. So I had the bag up for sale again, and it was purchased yesterday. No payment yet! In the future, on my description, should I ask for payment within 24 hours? After that time, can I just cancel the transaction, or do I have to open a case? I feel I am wasting so much time with these situations. The current "buyer" has not purchased anything within the last year, but has good feedback. I have not had this issue in the past, so wonder if these "buyers" are just having fun clicking "buy" and don't have a care about actually following through. Is it a game for them? Just can't figure it out!
 
I have sold a relatively inexpensive handbag on Ebay, now for the third time. First time, the buyer immediately canceled the transaction. second time, it was a zero feedback person, who did not pay. I opened a case, and it just closed. So I had the bag up for sale again, and it was purchased yesterday. No payment yet! In the future, on my description, should I ask for payment within 24 hours? After that time, can I just cancel the transaction, or do I have to open a case? I feel I am wasting so much time with these situations. The current "buyer" has not purchased anything within the last year, but has good feedback. I have not had this issue in the past, so wonder if these "buyers" are just having fun clicking "buy" and don't have a care about actually following through. Is it a game for them? Just can't figure it out!

Are you listing it in Buy it Now format? And set it to "require immediate payment"?

require immdiate pmt.png
 
I have used "buy it now" but with best offer. If I do not use the best offer, doesn't the price reduce weekly? I will change to immediate payment right now. Thanks!
eBay had a thing called "Easy Pricing" but I don't think it's still in effect. Unless you've opted into something that I don't know about, the price shouldn't reduce weekly with Buy it Now (Best Offer not enabled),
 
Are you listing it in Buy it Now format? And set it to "require immediate payment"?
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I have used "buy it now" but with best offer. If I do not use the best offer, doesn't the price reduce weekly? I will change to immediate payment right now. Thanks!
Even with BIN/BO, if the buyer does BIN and if you have IPR (immediate payment required) as shown by @Catbird9's post, the item won't be sold until the buyer's payment is processed. So you won't waste the time with the ended listing waiting for payment.

But if a buyer makes an offer, IPR doesn't apply.

I rarely find that a BO buyer doesn't pay since the buyer has either made the offer at their choice of price or the buyer accepted your counteroffer, presumably liking the price.
 
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Does anyone know why ebay sometimes lists the purchase price of an accepted best offer on a seller's feedback page when the buyer leaves feedback?

Some items just have "best offer accepted" with the listing price struck through.

But other items have a price listed, and if you can still click through to he item it says "winning bid" in a higher amount....but if you followed that listing, you knew it was BIN/OBO listing. And often the price listed in the feedback is less than the BIN price, so it seems like this was also a "best offer accepted" -- but it doesn't say that.

Is there any rhyme or reason to this?
 
Ebay buyer request to cancel. Ebay said I should if I haven't shipped, but I don't have to. I declined. Am I setting myself up for a problem? Kicker is I had an offer on mercari slightly less, but it sold on ebay while the mercari offer was pending. Ugh.
 
Ebay buyer request to cancel. Ebay said I should if I haven't shipped, but I don't have to. I declined. Am I setting myself up for a problem? Kicker is I had an offer on mercari slightly less, but it sold on ebay while the mercari offer was pending. Ugh.

That really stinks. If you haven't shipped, I would definitely agree to the cancellation. They can always return it for a false reason claiming it's not as described and then you have to pay shipping back to you. If they want to cancel now, I doubt they'll change their mind when they have the item in hand.
 
That really stinks. If you haven't shipped, I would definitely agree to the cancellation. They can always return it for a false reason claiming it's not as described and then you have to pay shipping back to you. If they want to cancel now, I doubt they'll change their mind when they have the item in hand.
Turns out the eBay and mercari buyer were the same person. I messaged through eBay asking what they want to do. Waiting for a response.
 
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Hi! Is their any way to determine the import/duty that will be accompanied with the purchase I’m about to make from Japan via eBay? I believe the item is being shipped DHL but eBay nor the seller gives no hints as to there being any duty. I know there is going to be though...
 
Oooh! You have to update!
Hey BB, here’s my update. I was ready to take the buyer to small claims court when he won his credit card chargeback. We know credit card companies side with their customers, so it was only a matter of time before I was out the money and the item.

Here’s the wild part.

The case on PayPal closed in my favor! I cannot even imagine what crap that buyer had to pull for that to happen and I’m not poking the bear to find out.
 
Hey BB, here’s my update. I was ready to take the buyer to small claims court when he won his credit card chargeback. We know credit card companies side with their customers, so it was only a matter of time before I was out the money and the item.

Here’s the wild part.

The case on PayPal closed in my favor! I cannot even imagine what crap that buyer had to pull for that to happen and I’m not poking the bear to find out.
Great news and I don't blame you for just taking the money and running!
 
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