eBay, etc. General Question/Answer Thread

[JadaStormy]

I think it was my post you're thinking of. In this post from 2011, I told about a buyer who did that to me. As I explained in that post, I knew the buyer was lying and that it would be a matter of time before she would try to sell my item.

Oh wow, it was you. I can't believe I remembered a post from 8 years ago. Lol. What a shady person. Smh.

Looking at the thread I must have gotten the idea to highlight signature confirmation on the label from you! And actually I stopped doing it for awhile, but for this package I did and I took pics, which I almost never do. (I know none of this will help me in a claim.)

The tracking has said waiting for delivery scan since Monday. I haven't heard from the buyer. I'm going to call USPS first thing. Yesterday afternoon the hold time was an hour!

 

[whateve]

Oh wow, it was you. I can't believe I remembered a post from 8 years ago. Lol. What a shady person. Smh.

Looking at the thread I must have gotten the idea to highlight signature confirmation on the label from you! And actually I stopped doing it for awhile, but for this package I did and I took pics, which I almost never do. (I know none of this will help me in a claim.)

The tracking has said waiting for delivery scan since Monday. I haven't heard from the buyer. I'm going to call USPS first thing. Yesterday afternoon the hold time was an hour!

If you can find the local phone number for the post office, you won't have to wait as long and you'll be able to talk to someone who can talk to the carrier directly. It is usually more effective.

 

[tulipfield]

So I got this message from eBay today after listing something for the first time in like two years. I’ve been a member with no problems (counterfeit or otherwise) since 2004. I’m not gonna fight this bc I was asking so little for the item, but like... wtf? Is there just like a robot that sweeps listings and removes them? I bought this from the boutique myself so I know it’s real. >.>

Anyway I guess it’s off to Depop, etsy, etc for me.

ETA: Also is customer service only available over the phone now?

 

[whateve]

View attachment 4401167

So I got this message from eBay today after listing something for the first time in like two years. I’ve been a member with no problems (counterfeit or otherwise) since 2004. I’m not gonna fight this bc I was asking so little for the item, but like... wtf? Is there just like a robot that sweeps listings and removes them? I bought this from the boutique myself so I know it’s real. >.>

Anyway I guess it’s off to Depop, etsy, etc for me.

ETA: Also is customer service only available over the phone now?

I assume it is because you haven't listed anything in years, and then the first thing you listed is something that is often counterfeited.

 

[BeenBurned]

View attachment 4401167

So I got this message from eBay today after listing something for the first time in like two years. I’ve been a member with no problems (counterfeit or otherwise) since 2004. I’m not gonna fight this bc I was asking so little for the item, but like... wtf? Is there just like a robot that sweeps listings and removes them? I bought this from the boutique myself so I know it’s real. >.>

Anyway I guess it’s off to Depop, etsy, etc for me.

ETA: Also is customer service only available over the phone now?

I assume it is because you haven't listed anything in years, and then the first thing you listed is something that is often counterfeited.

Are you positive that the listing you posted was for an authentic item?

 

[tulipfield]

Are you positive that the listing you posted was for an authentic item?

Absolutely. I got it from the store myself.

Fwiw, it’s a Coach wristlet I had from ages ago (found while cleaning stuff out for a move). It was a little dirty but otherwise in good shape, so I threw it up there for $15. I guess they thought that was too low? I can’t see anyone wanting to pay much more than that.

 

[whateve]

Absolutely. I got it from the store myself.

Fwiw, it’s a Coach wristlet I had from ages ago (found while cleaning stuff out for a move). It was a little dirty but otherwise in good shape, so I threw it up there for $15. I guess they thought that was too low? I can’t see anyone wanting to pay much more than that.

I don't think it was the price that did it. I've sold Coach items that cheaply.

 

[JadaStormy]

Update on my package with s.c. that was never marked as delivered. The local PO called and said the would look into what happened.

The buyer never left me feedback. But I just checked and they are reselling the item for a higher price. I'm so relieved that they got it, but could they still file a claim? Perhaps they didn't leave feedback because they're a reseller? The only reason feedback matters to me in this instance is because it confirms they got it. I don't think your can leave feedback and then file an inr claim, can you?

Should I contact the buyer now since I know they received it?

 

[BeenBurned]

Update on my package with s.c. that was never marked as delivered. The local PO called and said the would look into what happened.

The buyer never left me feedback. But I just checked and they are reselling the item for a higher price. I'm so relieved that they got it, but could they still file a claim? Perhaps they didn't leave feedback because they're a reseller? The only reason feedback matters to me in this instance is because it confirms they got it. I don't think your can leave feedback and then file an inr claim.

Should I contact the now buyer since I know they received it?

And now you see the problem and why "protecting yourself" by getting s.c. on everything can backfire.

If she's a scammer, she CAN file INR on you and without delivery proof, you would lose the case.

My suggestion is to save a copy of the listing in which she's reselling your item, though ebay and she could argue that she had 2 of the same item and it's the "other" that she's selling.

 

[JadaStormy]

And now you see the problem and why "protecting yourself" by getting s.c. on everything can backfire.

If she's a scammer, she CAN file INR on you and without delivery proof, you would lose the case.

My suggestion is to save a copy of the listing in which she's reselling your item, though ebay and she could argue that she had 2 of the same item and it's the "other" that she's selling.

Thanks. So I shouldn't contact the buyer? The PO asked me if had and I said no and they said they would contact them.

I can't remember anymore how long a buyer can file an inr claim? Doesn't paypal give them like 180 days? I shipped priority mail so it came with $50 insurance.

This was the last thing I planned to sell on ebay so thankfully I'm done.

 

[whateve]

Thanks. So I shouldn't contact the buyer? The PO asked me if had and I said no and they said they would contact them.

I can't remember anymore how long a buyer can file an inr claim? Doesn't paypal give them like 180 days? I shipped priority mail so it came with $50 insurance.

This was the last thing I planned to sell on ebay so thankfully I'm done.

Don't contact her. Hopefully, she will do nothing. Yes, she has 180 days.

 

[whateve]

The weirdest thing just happened. I refreshed my ebay page and my feedback count dropped by one. I checked and no one left me a negative. The last feedback was from a seller in the last month. I don't have any recent selling feedback.

 

[BeenBurned]

The weirdest thing just happened. I refreshed my ebay page and my feedback count dropped by one. I checked and no one left me a negative. The last feedback was from a seller in the last month. I don't have any recent selling feedback.

If a newbie left feedback and is naru'ed within 30 days of membership, any feedback they left is removed.

Check to see if you sold something to a newbie.

 

[whateve]

If a newbie left feedback and is naru'ed within 30 days of membership, any feedback they left is removed.

Check to see if you sold something to a newbie.

Thanks! It doesn't seem to be recently. I sold to two newbies in February but neither left me feedback.
lol! I just figured out who it was! It was that scammer who sent me her old worn-out bag! It still shows on my sales page as if she gave me positive feedback, but I'm not finding it on feedback page. So, I guess it doesn't have to be within 30 days. She joined in December; bought in February. I'm seeing the feedback she left for others on her page, but not the feedback she left for me. Possibly because of the case. I can't remember what exactly it said. It was positive but it wasn't glowing praise. She complained about the shipping time and cost.

I'm glad ebay NARUed her. I wonder if she scammed someone else before they got wise.

 

[Roro]

Hello, fellow ebayers. Does anyone know if there's currently a coupon? I have my eye on a bag and was hoping to figure a way to lower the price. Thanks in advance.