No, it doesn't show BBLed members. The only way you're aware that they've been blocked is the occasional email you might get from someone who tried to bid and was told that they're blocked.
eBay, etc. General Question/Answer Thread
- Thread starter Japster
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I don’t think so. I’ve had a couple of times they’ve contacted me to tell me they tried to make an offer but were blocked. AFAIK, that’s the only way you know.
I need some advice please. I purchased an luxury item off eBay and threw my common sense out the window when I saw the item. I was so excited I didn’t check pictures carefully and do my normal checks, I received the item yesterday and it’s a total fake. The buyer says no returns on the description. I sent them a message and haven’t heard anything yet. I’ve bought luxury goods on eBay before and never had a problem. What are my chances of getting my money back? What should I do next?
Thank you!
Thank you!
100% if it is fake. Get a professional authentication for $10-15 that verifies that it is fake. File for a return through your purchase history (maybe under a tab saying something like “other options”?), and choose the reasons that it “doesn’t seem authentic” and attach a photo of the non- authentic document. You will then get emails telling you the next steps. The seller may never respond and eBay may never take the next step, so when the date comes that they say in the email, contact them if need be. I usually have to contact them a few times if the seller is trying to ignore the case and make it go away. However, you will 100% get your money back if it is fake, regardless of the seller’s return policy.
Thank you for the response. Yeah, it’s such a bad fake. Is it allowable by PF rules for me to ask who is a good authentication service for Dior, if need be?
You don't need to get it authenticated to request a return for not as described. I'd save the money and only do that if eBay required it before the return, but to my knowledge, they don't in most cases. Paypal might, but I'd file with eBay so you don't have to pay return shipping, either.
Exactly. Don't spend your money on an authentication. Just open the return, not as described. If anyone has to prove anything, it will be the seller. Make sure you file with ebay, not paypal, because paypal makes you pay return shipping.
Thanks for the help. I’ll do that. I think the seller has a fake Gucci item up as well now, just gross! Interesting how the seller has time to put on a new listing, but not respond to my message from yesterday.
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Hi all, the seller responded to me and asked me to send the item back and THEN they would refund me. If someone could give me advice, I thought the seller had to provide a shipping label to get their unauthentic item back, is this true?
As a side note in their response, they basically blamed me for not looking at the pictures carefully enough to see it was a replica and that was their reason I should pay shipping back.
Opinions please, thanks!
As a side note in their response, they basically blamed me for not looking at the pictures carefully enough to see it was a replica and that was their reason I should pay shipping back.
Opinions please, thanks!
Nope - they send you a shipping label through eBay and the return is on their dime. Now that you have them confirming it's not authentic, there's no question (not that there was anyway.) They are not allowed to sell fake items, so this is all on the seller. If the seller refuses to provide a return label, ask eBay to step in when you can and be sure to point out the seller has already confirmed it's not authentic. Again, that doesn't really matter, but bad sellers should get called out.
Forgot to mention that yes, you return first, then they refund. That's standard.
Thanks so much for the response. Is the seller allowed to drag their feet on the refund, or do they have a certain amount of time before it has to be done after they receive the item back?
No, they only have a few days to issue the refund once tracking shows the item was delivered back to them.
Hi, long story short. I purchased a Dior handbag off a seller on Ebay. Something struck me as odd on the photos, so I posted them on here and the helpful authenticators confirmed that they thought it was counterfeit. In the meantime I also paid to have it authenticated and that also confirmed that it was fake. I went through the process with ebay of returning the bag, but the seller was adamant that it wasn't fake and she wasn't going to accept the return. I have now escalated this with Ebay, which usually takes 48 to hours to process. However, because this was an expensive item £1600, this has got to be processed through another department at Ebay. Has anyone got any experience with this? How long does this process take? I have been reassured by them that they will sent me a returns label and I will get a refund, but I am starting to get a little worried about this now. Thanks