This isn’t an eBay question but I’d love some opinions. I consigned a limited edition LV with a local consignment shop. They called me today and told me to pick it up, as they’d been unable to sell it and a couple of other small items.
The owner had my items in a shopping bag, pulled them out at light speed to show me and tried to hustle me out. Since my LV wasn’t in its dust bag, I opened the bag to make sure it was still there. It was and so was an ink mark on the top of the bag. The bag is a frame satchel (Cuir Cinema Intrigue) and the mark was on the frame. It was blatantly obvious.
When I pointed it out, the owner’s immediate response was: (1) we don’t use ink and (2) maybe it was there when I brought it in.
Her tags are hand written and in ink and I pointed that out. I demolished her next argument by saying, wouldn’t she have noted the ink on the consignment form and priced the bag accordingly if it was there when I brought it in?
She then snatched the bag from my hands and told me to leave it with her and she has someone who can get the ink out.
I’m not optimistic about the results she’s bound to get and will deal with that when it happens, most likely telling her that since she broke it, she bought it. I have pictures from when it was in my possession and the consignment forms to back up my position.
I want to leave a review on Yelp because her behavior and attitude call for it. My question is timing. Do I do it now, for leverage or wait until she’s really bungled things and I have to threaten to drag her to small claims court?
You can tell I’m not very optimistic about how this will go.
The owner had my items in a shopping bag, pulled them out at light speed to show me and tried to hustle me out. Since my LV wasn’t in its dust bag, I opened the bag to make sure it was still there. It was and so was an ink mark on the top of the bag. The bag is a frame satchel (Cuir Cinema Intrigue) and the mark was on the frame. It was blatantly obvious.
When I pointed it out, the owner’s immediate response was: (1) we don’t use ink and (2) maybe it was there when I brought it in.
Her tags are hand written and in ink and I pointed that out. I demolished her next argument by saying, wouldn’t she have noted the ink on the consignment form and priced the bag accordingly if it was there when I brought it in?
She then snatched the bag from my hands and told me to leave it with her and she has someone who can get the ink out.
I’m not optimistic about the results she’s bound to get and will deal with that when it happens, most likely telling her that since she broke it, she bought it. I have pictures from when it was in my possession and the consignment forms to back up my position.
I want to leave a review on Yelp because her behavior and attitude call for it. My question is timing. Do I do it now, for leverage or wait until she’s really bungled things and I have to threaten to drag her to small claims court?
You can tell I’m not very optimistic about how this will go.
It is very hard to get to the post office when you work all day and they close the pick up windows so early. I have often left designer bags I ordered just sitting there because it takes 7+ days to get down there. Not a fun place to retrieve packages. Even when you ask for a re-schedule they don't always do it. Ebay & the post office are equally frustrating!!
