eBay, etc. General Question/Answer Thread

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I'm selling an item with best offer option and I received an offer so I go to the "review offer" page and it now shows 4 offers remaining...when did it change to 5 tries on the best offer? Didn't it used to be 3? I'm thinking if we can't agree on a price with 3 tries, it isn't going to happen :/

They just changed it for many categories. Forgot where I read it but I did see it somewhere. And the amount of offers does vary by category.
 
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Lollipuff is not an Entrupy customer, and they do not use a computer to authenticate. They use artificial intelligence and patented algorithms that have been trained to determine on a microscopic level whether an item is authentic or unverified. Just wanted to clarify!
Hi @DThompson and welcome to TPF.

You've addressed your reply to me but did you read the posts I'd made and that were answered by your client? If so, your "method" makes no sense!!

Based on your posts (this one and the other), I'm assuming there's an intimate affiliation you have with Lollipuff. So I think you might be the perfect person to explain my concerns and tell me why your way works when I strongly doubt it doesn't work, as evidenced by alwayscoffee89's experience.

So perhaps you can explain a couple of questions I still have.
1. What is "artificial intelligence and patented algorithms?"
2. How does that differ from using a computer to authenticate?
3. How is using artificial intelligence and algorithms better than a real human expert who KNOWS the brands?

And if your method is so good, how did this happen? To keep it simple and not rehash the whole back-and-forth (which you probably should have read in its entirety),

I asked @alwayscoffee89 for clarification to see if I was understanding what happened and the apparent mistake seems to prove that your way of authenticating doesn't work!

1. Valentino purchased on ebay deemed authentic by TPF authenticator
2. Valentino item then authenticated by the buyer (alwayscoffee89) on Lollipuff. (She purchased an email authentication.)
3. Because she wanted to sell it, she requested the certificate for which she had to pay additional.
4. At this point, apparently Lollipuff requested more pictures and reversed its finding of authenticity, this time deeming it fake.
5. How and why would a mistake like this happen?

Why would your company accept a client's payment for a (cheaper) email authentication if the pictures aren't adequate for an accurate authentication? Is this a case of "you get what you pay for?" If the pictures weren't adequate for email authentication, you should have requested more pictures!

The fact that this error happened proves to me (IMO) that "artificial intelligence and patented algorithms" don't work.

I'll take a human authenticator any day!

And knowing that Lollipuff's system doesn't work, I can't trust that their "authentic" items are really going to be authentic so I'll take my business to sellers who use real knowledgeable people for their experts.
 
Thank you for your thorough knowledge!
I do remember that purchases weren't covered in the past on PayPal if you use two separate payments but I think this is one of the things they updated in the last couple of months. I'm so glad that you brought it up though because I totally forgot about it. I will have to read through their terms & conditions and make sure that I would be covered.
That's great news that it's only a 48 hour decision time. I was worried they would have 30 days to decide [emoji4]
You gave a really great explanation of how the process works, now I know what to expect.
I can't thank you enough!

In short the answer I'd yes, you can use two forms of payment now through a pp invoice. If you want you can login to pp and make an invoice just so you can see that there is the option on the invoice. HTH
 
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In short the answer I'd yes, you can use two forms of payment now through a pp invoice. If you want you can login to pp and make an invoice just so you can see that there is the option on the invoice. HTH

Thanks, yes, ebay told me that the only way to pay with two cards is if I ask the seller to send me an invoice, as opposed to just "checking out" in the standard way, in which only one payment method is allowed. Does this sound correct?
 
Thanks, yes, ebay told me that the only way to pay with two cards is if I ask the seller to send me an invoice, as opposed to just "checking out" in the standard way, in which only one payment method is allowed. Does this sound correct?

Yes , that is correct. I believe when the seller sends you the invoice they have to check the box to allow two forms of payment. As I mentioned, login to pp and select send an invoice, you'll see the option.
 
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I'm selling an item with best offer option and I received an offer so I go to the "review offer" page and it now shows 4 offers remaining...when did it change to 5 tries on the best offer? Didn't it used to be 3? I'm thinking if we can't agree on a price with 3 tries, it isn't going to happen :/

Most of my listings are best offer listings and I have also seen this. Checking the ebay help pages only shows three offers for buyers but I've had situations where buyers made two offers (one automatically declined, one sent to me) and still had four offers left. If ebay changed their policy they have not updated their help page
 
I'm trying to help my mom declutter and sell some of her Yankee candles. A buyer from Germany contacted me today asking if she could use GSP for shipping. I have no problem shipping with GSP, but when I activated that option, GSP doesn't ship candles to Germany. I've done a search online and can't see why candles are restricted by Germany via GSP. I'm curious to know if candles, in general, are restricted by Germany (even if sent by USPS, FedEx, DHL, etc...) so I could let my buyer know in case she wants me to ship with another method. If anyone could shed some light on the situation, that'd be great!
 
I'm trying to help my mom declutter and sell some of her Yankee candles. A buyer from Germany contacted me today asking if she could use GSP for shipping. I have no problem shipping with GSP, but when I activated that option, GSP doesn't ship candles to Germany. I've done a search online and can't see why candles are restricted by Germany via GSP. I'm curious to know if candles, in general, are restricted by Germany (even if sent by USPS, FedEx, DHL, etc...) so I could let my buyer know in case she wants me to ship with another method. If anyone could shed some light on the situation, that'd be great!
I'd clarify with her that it's GSP she wants. I wonder if she's thinking of international priority mail Usually buyers are averse to GSP because it's so much more expensive than USPS priority for the buyer.
 
I'd clarify with her that it's GSP she wants. I wonder if she's thinking of international priority mail Usually buyers are averse to GSP because it's so much more expensive than USPS priority for the buyer.

I did give her the "normal" shipping option but she insisted on using GSP. It seems like GSP is restricting the shipment of candles. I have other non-candle listings and shipping to Germany with GSP is possible.
 
I recall in the past that someone asked what it means when they try to ask the seller a question and get the following:
ASQ seller from BBL'ed ID.png


In the past, the assumption was that sellers do that if they don't want to answer questions. It turns out that that's incorrect!! The above message is what you get if the seller has you on their BBL!

I made a discovery this afternoon that led me to the answer.

Some time ago, I requested additional pictures from a seller. It turned out that the pictures confirmed the bag as fake. Although I didn't tell the seller, the listing was reported and removed. I assume the seller held me responsible and BBL'ed me (unbeknownst to me at the time).

Today, I tried to ask a question and got the "error" message above.

So I used my other ID to try to ask the same question and got the following page, this time allowing me to ask the question:
ASQ seller from not blocked ID.png
 
I was looking at this seller's handbag listing and checked her seller feedback (none)....then I checked her buyer feedback. She had less than 10, new account, and what I found strange was that her written feedback was duplicated word for word from different members (large sellers). This is so strange to me. Anyone know how this happens?
Here's the link...take a look. My first thought was that she set up an account and bought small stuff to get feedback quickly but what are the chances you get the "same" feedback word for word from different selllers?

http://feedback.ebay.com/ws/eBayISA...urentcoco&ftab=AllFeedback&myworld=true&rt=nc
 
I was looking at this seller's handbag listing and checked her seller feedback (none)....then I checked her buyer feedback. She had less than 10, new account, and what I found strange was that her written feedback was duplicated word for word from different members (large sellers). This is so strange to me. Anyone know how this happens?
Here's the link...take a look. My first thought was that she set up an account and bought small stuff to get feedback quickly but what are the chances you get the "same" feedback word for word from different selllers?

http://feedback.ebay.com/ws/eBayISA...urentcoco&ftab=AllFeedback&myworld=true&rt=nc
At the risk of being accused of being unnecessarily suspicious, I wouldn't buy from that seller. JMHO.

ETA: BTW, did you happen to notice that all those 9 feedback building sellers are located in China and sell cheap items?
 
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