eBay, etc. General Question/Answer Thread

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#7,231
whateve said:
How do offers work on Bonanza? I don't have any of my listings set up to accept offers, but someone just sent me a message asking if I'm flexible in price, and I clicked the Yes box in the reply. Does that make it so that buyer can now send me an offer? Can anyone else send one too? I kind of remember somewhere, and I can't remember if it was Bonanza, that if you accepted an offer, it included the postage. I want to make sure that isn't the case before I agree to an offer.
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I'm not sure of that.

I have "negotiable" in my listings and if the buyer wants to make an offer, they put item into cart, click "view cart" and on the next page, in the lower right, there's a "make offer" button.

Keep in mind that offer prices are all-inclusive, meaning you can't add more for shipping so make sure you can afford the offer plus cover shipping.

They used to have a counteroffer button in offers but they don't have that any longer. There's just "accept" or "decline." When I decline, I include a note to the buyer telling why I declined and often let the buyer know what I can afford. I also specify that my offer price includes shipping.

If you want to make your item price negotiable, go in to edit the listing and scroll down to the price. Tick the box to make the price negotiable.

ETA: After a buyer expresses interest, there might be an option to send them an invoice in whcih you can put your agreed upon price. (I've never done that so I'm not certain how it works.)
 
#7,232
BeenBurned said:
I'm not sure of that.

I have "negotiable" in my listings and if the buyer wants to make an offer, they put item into cart, click "view cart" and on the next page, in the lower right, there's a "make offer" button.

Keep in mind that offer prices are all-inclusive, meaning you can't add more for shipping so make sure you can afford the offer plus cover shipping.

They used to have a counteroffer button in offers but they don't have that any longer. There's just "accept" or "decline." When I decline, I include a note to the buyer telling why I declined and often let the buyer know what I can afford. I also specify that my offer price includes shipping.

If you want to make your item price negotiable, go in to edit the listing and scroll down to the price. Tick the box to make the price negotiable.

ETA: After a buyer expresses interest, there might be an option to send them an invoice in whcih you can put your agreed upon price. (I've never done that so I'm not certain how it works.)
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There was a send invoice option in the message. I already responded to the message so I don't know if I still have that option. She also asked a question about the item so I don't know if she really wants it. It is really confusing.

So if my item is listed at $125 plus $13 shipping, and I send her an offer for $115, that would be like offering free shipping, so it would be a discount of $23? If I sent her an offer of $125, that would give her a discount of $13?

ETA: What's really annoying is that there is no information about where the buyer is located. It makes a big difference if I'm offering free shipping!!
 
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#7,233
whateve said:
There was a send invoice option in the message. I already responded to the message so I don't know if I still have that option. She also asked a question about the item so I don't know if she really wants it. It is really confusing.

So if my item is listed at $125 plus $13 shipping, and I send her an offer for $115, that would be like offering free shipping, so it would be a discount of $23? YES If I sent her an offer of $125, that would give her a discount of $13? YES

ETA: What's really annoying is that there is no information about where the buyer is located. It makes a big difference if I'm offering free shipping!! I agree. Additionally, you have no way of knowing how they found your listing thus you don't know the commission you'll be paying until after they've paid. And that's an issue because even if they agree and you send an invoice, the sale doesn't show the commission until after payment.
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Responses in red above.
 
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#7,235
Does anyone see this?
http://www.ebay.com/itm/322531803482?ul_noapp=true#viTabs
I see "not eligible for ebay purchase protection programs." I've seen this before on random listings, but when I refresh it fixes to the normal ebay protection. I've refreshed this one several times and it still looks like this to me. Why would ebay even have this in their system? I'm afraid I'll buy something when it says this without realizing it.not eligible for ebay purchase protection.png
 
#7,236
whateve said:
Does anyone see this?
http://www.ebay.com/itm/322531803482?ul_noapp=true#viTabs
I see "not eligible for ebay purchase protection programs." I've seen this before on random listings, but when I refresh it fixes to the normal ebay protection. I've refreshed this one several times and it still looks like this to me. Why would ebay even have this in their system? I'm afraid I'll buy something when it says this without realizing it.View attachment 3711919
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I've never seen that either (though I've never looked for it) but I don't get it. The item is definitely authentic and from about 2006-ish. (And the color is pool.)
 
#7,237
whateve said:
Does anyone see this?
http://www.ebay.com/itm/322531803482?ul_noapp=true#viTabs
I see "not eligible for ebay purchase protection programs." I've seen this before on random listings, but when I refresh it fixes to the normal ebay protection. I've refreshed this one several times and it still looks like this to me. Why would ebay even have this in their system? I'm afraid I'll buy something when it says this without realizing it.View attachment 3711919
Click to expand...

BeenBurned said:
I've never seen that either (though I've never looked for it) but I don't get it. The item is definitely authentic and from about 2006-ish. (And the color is pool.)
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It's odd. I just went back to that seller's listings and all of them are "not eligible for eBay purchase protection programs."

I'm suspecting it's a glitch because after looking at about a dozen other random listings from as many different sellers, all say the same thing.
 
#7,238
BeenBurned said:
It's odd. I just went back to that seller's listings and all of them are "not eligible for eBay purchase protection programs."

I'm suspecting it's a glitch because after looking at about a dozen other random listings from as many different sellers, all say the same thing.
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That's what I'm seeing too. I wonder if it is affecting sales, or if people don't notice.
 
#7,240
Is anywhere here knowledgeable about pick up only items as a seller? I have read that using paypal can leave you in a bind since you won't be able to prove tracking, but my listing says "To list this item, you need to accept PayPal or other approved electronic payments as a payment method."

Is accepting cash not an option? I wish I could ship the item normally through eBay but it's way too much money.
 
#7,241
Kidclarke said:
Is anywhere here knowledgeable about pick up only items as a seller? I have read that using paypal can leave you in a bind since you won't be able to prove tracking, but my listing says "To list this item, you need to accept PayPal or other approved electronic payments as a payment method."

Is accepting cash not an option? I wish I could ship the item normally through eBay but it's way too much money.
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I think what you have to do is leave the shipping section blank except for local pickup, put in your paypal address, and set it to not require immediate payment. If a buyer pays, refund them and arrange to have them to pay when they pick up.
 
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#7,242
It's been so long since I've had a buyer not pay. I should have not chosen the BEST OFFER option! Anyway.....my buyer made the offer - I accepted - they did not pay. Which would benefit me more....unpaid item claim or just hit "cancel Transaction?" If I choose "Cancel Transaction" I know the buyer will not get their strike but will I get my seller fees back with that option? Thanks.
 
#7,243
MAGJES said:
It's been so long since I've had a buyer not pay. I should have not chosen the BEST OFFER option! Anyway.....my buyer made the offer - I accepted - they did not pay. Which would benefit me more....unpaid item claim or just hit "cancel Transaction?" If I choose "Cancel Transaction" I know the buyer will not get their strike but will I get my seller fees back with that option? Thanks.
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If you cancel and give buyer request as the reason, you'll still get your FVF credit.

But why would you give that buyer who wasted your time a free pass? Since you can't neg a non-payer, the only way to "punish" bad buyers is to give them strikes when they earn them. Enough strikes and ebay will take care of them.

OTOH, if you cancel, the buyer can continue to do the same to others.

What I would do is file UID, relist the item and if the buyer does pay, just end the relisted item.
 
#7,245
BeenBurned said:
If you cancel and give buyer request as the reason, you'll still get your FVF credit.

But why would you give that buyer who wasted your time a free pass? Since you can't neg a non-payer, the only way to "punish" bad buyers is to give them strikes when they earn them. Enough strikes and ebay will take care of them.

OTOH, if you cancel, the buyer can continue to do the same to others.

What I would do is file UID, relist the item and if the buyer does pay, just end the relisted item.
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Definitely do not want to give this buyer a free pass! In fact......I had an offer in another marketplace that was only $25 lower so I went with the ebay offer. The ebay buyer not only wasted my time she caused me to lose the sale more than once! I know it's been said over and over but I wish for the days where we could leave negative feedback for these deadbeat buyers. Thank you for your reply.
 
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