eBay, etc. General Question/Answer Thread

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#7,156
Hi. I have a question and was wondering if someone can help me. I sold an expensive item on eBay (I will be including insurance and signature confirmation); however the name (first name) on the PayPal payment is different than the winner of the auction. I'm assuming a family member made the payment because it's the same last name. The address is also the same.

I checked the eBay community and all I can find answers are if the name is totally different; whereas they say to call.

I sent the auction winner an email and message through eBay but I have yet to get an answer.

Thanks.
 
#7,157
Johnpauliegal said:
Hi. I have a question and was wondering if someone can help me. I sold an expensive item on eBay (I will be including insurance and signature confirmation); however the name (first name) on the PayPal payment is different than the winner of the auction. I'm assuming a family member made the payment because it's the same last name. The address is also the same.

I checked the eBay community and all I can find answers are if the name is totally different; whereas they say to call.

I sent the auction winner an email and message through eBay but I have yet to get an answer.

Thanks.
Click to expand...
I have had many sales like this, with no problems. I always assume it's the spouses paypal. But wait and see what other more experienced eBay people think.
 
#7,158
EGBDF said:
I have had many sales like this, with no problems. I always assume it's the spouses paypal. But wait and see what other more experienced eBay people think.
Click to expand...

Thank you for your quick response. Yeah that's what I figured.
On the PayPal site, the email and user name is also the same as eBay; except for the first name.
I was going to do my shipping through eBay, but I think I'll do my shipping through PayPal.
 
#7,160
How do I get an alert (preferably by texts) for a specific brand listed by a particular seller? I know about saved searches, but that's too general I find. I want to be notified as soon as an item that meets my criteria is listed, does that make sense? Thanks
 
#7,161
jmc3007 said:
How do I get an alert (preferably by texts) for a specific brand listed by a particular seller? I know about saved searches, but that's too general I find. I want to be notified as soon as an item that meets my criteria is listed, does that make sense? Thanks
Click to expand...
"Follow" that seller and you'll get emails when that seller lists items.
 
#7,163
jmc3007 said:
It turns out I've been following the seller but must be doing something wrong as I get no alerts for their new listings. Also the seller has thousands of items anyway to narrow down the specific brands I want to follow? Thanks for your help.
Click to expand...

I follow several sellers and I never get eBay alerts for them. Their items do show up on my "feed" on the eBay home page.

There are some third-party services you can look at, that let you set up searches and receive real-time notifications.
DISCLAIMER: I haven't tried any of these, so you'll have to research them and see if any of them fit your need to receive alerts for a specific seller's listings.

https://itemalarm.com/#
http://www.stuffalert.com/
https://ubuyfirst.com/features-2/
 
#7,164
jmc3007 said:
It turns out I've been following the seller but must be doing something wrong as I get no alerts for their new listings. Also the seller has thousands of items anyway to narrow down the specific brands I want to follow? Thanks for your help.
Click to expand...
Rather than following a seller, you have to set up a search for that seller. Go to the seller and look at that seller's items, set up your search criteria, like the category and any descriptive words you want in the search box. Then you'll see the "add to my favorite sellers" in the small box at the top of the page. Ignore that and look further down into the large white box that shows all the items that meet your criteria. At the top of that box will be a "save search" button. Once you select that, you can choose whether or not to receive emails. If you can't figure this out, let me know and I'll take screenshots.
 
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#7,165
Catbird9 said:
I follow several sellers and I never get eBay alerts for them. Their items do show up on my "feed" on the eBay home page.

There are some third-party services you can look at, that let you set up searches and receive real-time notifications.
DISCLAIMER: I haven't tried any of these, so you'll have to research them and see if any of them fit your need to receive alerts for a specific seller's listings.

https://itemalarm.com/#
http://www.stuffalert.com/
https://ubuyfirst.com/features-2/
Click to expand...
They changed it! I used to have sellers who I'd watch and didn't pay a lot of attention (evidently) and hadn't noticed that they eliminated that search!
 
#7,166
Catbird9 said:
I follow several sellers and I never get eBay alerts for them. Their items do show up on my "feed" on the eBay home page.

There are some third-party services you can look at, that let you set up searches and receive real-time notifications.
DISCLAIMER: I haven't tried any of these, so you'll have to research them and see if any of them fit your need to receive alerts for a specific seller's listings.

https://itemalarm.com/#
http://www.stuffalert.com/
https://ubuyfirst.com/features-2/
Click to expand...
I've been getting emails about once a week for sellers I follow, but only some of them.
 
#7,167
whateve said:
I've been getting emails about once a week for sellers I follow, but only some of them.
Click to expand...
I have gmail and in gmail, my mail goes in to one of 3 tabs, one of which I rarely look at. Gmail has "primary," "social" and "promotions." Most ebay search results go to the promotions tab but i rarely look there because it also gets lots of spam. From what I can see, that's where most of the saved sellers and searches end up, never to be read by me!
 
#7,168
whateve said:
Rather than following a seller, you have to set up a search for that seller. Go to the seller and look at that seller's items, set up your search criteria, like the category and any descriptive words you want in the search box. Then you'll see the "add to my favorite sellers" in the small box at the top of the page. Ignore that and look further down into the large white box that shows all the items that meet your criteria. At the top of that box will be a "save search" button. Once you select that, you can choose whether or not to receive emails. If you can't figure this out, let me know and I'll take screenshots.
Click to expand...
you're so an ace!! well surprisingly I managed to toddle along all the way to the end and found 'save search' star button, but it doesn't allow me to save it? what gives? let me try Chrome instead of Safari, it could be a Java thingie.

nope, still doesn't allow me to save. arghhh!!
 
#7,169
jmc3007 said:
you're so an ace!! well surprisingly I managed to toddle along all the way to the end and found 'save search' star button, but it doesn't allow me to save it? what gives? let me try Chrome instead of Safari, it could be a Java thingie.

nope, still doesn't allow me to save. arghhh!!
Click to expand...
I tried it too, on both Safari and Firefox, and the "save search" button didn't work for me either. Darn!
 
#7,170
jmc3007 said:
you're so an ace!! well surprisingly I managed to toddle along all the way to the end and found 'save search' star button, but it doesn't allow me to save it? what gives? let me try Chrome instead of Safari, it could be a Java thingie.

nope, still doesn't allow me to save. arghhh!!
Click to expand...

Catbird9 said:
I tried it too, on both Safari and Firefox, and the "save search" button didn't work for me either. Darn!
Click to expand...
Hopefully it's a momentary glitch! It used to work.
 
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