eBay, etc. General Question/Answer Thread
- Thread starter Japster
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
It is a bit one sided, but I have spoken to Tradesy and they said that as long as it is mailed from within the US then it's fine. I am in Canada but close to the US border so I mail my sales from there. For my purchases, I have them sent to my US address. The global program is probably just as expensive as eBays
Another shipping question. I sent a package as tracked and signed for from the UK to the U.S. Tracking shows "Arrived at USPS Facility DALLAS, TX on September 22, 2016" but it hasn't moved since. I don't know what's going on and how come it takes so many days to deliver something to an address in the same city of the facility? My buyer hasn't contacted me. Thank you for your help in advance! 
It looks like you sent it via Registered Mail. Registered Mail requires a signature. Probably the buyer has been notified and they haven't picked up the item yet. OR they have picked it up, but the item was not scanned as Delivered.
The part in red is my guess.
I wouldn't contact the buyer; you WILL hear if she doesn't get it! At that point, you can proceed as necessary.
Thank you! And this is highly annoying! Wouldn't I be vulnerable if it doesn't scan as delivered? I paid extra for tracking and signature!
It's possible but if that were to happen (and if the buyer filed a dispute), my suggestion would be to follow up with a phone call directly to the postal facility in the buyer's zip code. (At it's premature to worry yet.)
Does anyone have more details about the new Ebay concierge program? I have searched here and on google but have not found any helpful info.
A month or two ago eBay sent me a survey asking about which features I would be interested in adding for a concierge service. They made it sound like at that time it was going to be an extra fee service. I filled out the survey and said that I would be willing to pay an extra fee if they would check the items for authenticity and condition before I received them (this was one of their options in the survey). I was hoping they would offer these features but it doesn't sound like they are planning to do this in the near future.
I received an invitation for the concierge service a couple weeks ago but I couldn't find out anything more about it online. I got another email today saying I was enrolled in the service unless I wanted to opt out of it.
Their email invitation and what I read on eBay doesn't really make it sound like the concierge service is offering anything different than regular eBay customer service. Am I missing something?
A month or two ago eBay sent me a survey asking about which features I would be interested in adding for a concierge service. They made it sound like at that time it was going to be an extra fee service. I filled out the survey and said that I would be willing to pay an extra fee if they would check the items for authenticity and condition before I received them (this was one of their options in the survey). I was hoping they would offer these features but it doesn't sound like they are planning to do this in the near future.
I received an invitation for the concierge service a couple weeks ago but I couldn't find out anything more about it online. I got another email today saying I was enrolled in the service unless I wanted to opt out of it.
Their email invitation and what I read on eBay doesn't really make it sound like the concierge service is offering anything different than regular eBay customer service. Am I missing something?
I got the exact same emails- the only info we have so far is what was in those 2 emails.
I believe it's mostly for buying- it's like specialized/expedited customer service for buying- (best guess).
They keep saying "details to come" so hopefully we'll get the deets eventually.
Sheesh! It's September 27 - 4 days before it starts and they still haven't provided details? How long do they plan to wait?!?!!
Look what just came in the mail...it looks so snazzy, yet it is just as vague as the emails!
