eBay, etc. General Question/Answer Thread

[holiday123]

This probably belongs in the "pet peeves," but here it is: I won an item on 9/2/16. Seller's estimated handling time was 3 business days. Auction advertised Priority mail shipping. This was a holiday weekend so Monday didn't count as a business day. Estimated delivery was 9/10/16. I emailed the seller on 9/7 and 9/8 for tracking. No response until 9/9 I get a message that item was sent last night, I'll upload tracking in a little while....
9/10/16 comes, no package, no tracking. Ebay makes me wait until 9/11/16 to open an item not received case. The case cannot be closed until 9/16/16 because Ebay gives the seller 3 business days to respond. 9/11/16 doesn't count because it's a Sunday, but what peeves me is that 9/12/16 doesn't count either! Ebay gives the seller a full business day after the case is open before the clock begins so the actual 3 business days are Tuesday, Wednesday and Thursday.
Seller doesn't respond to case so I message again Tuesday saying at this point, don't send, just issue refund. Seller finally responds Wednesday (last night) saying sorry for the delay, I'll upload tracking in the morning.
I just got the tracking, it is for UPS and says "invalid" when I try to see when item was posted. Granted the listing was for priority mail (I can't see what UPS speed item was sent with invalid tracking number) and item is only having to travel from Georgia to Florida. If it was shipped Thursday as stated I would have received it by now.
Anyway, I messaged again saying if item is just now being sent, please do not send and issue refund. Crickets. Now I have to wait until tomorrow to ask Ebay to step in.

So I guess my question is 1) if item finally arrives and (seller was 0 feedback and item was pre-owned) isn't as described, am I out of luck since I already had to open an INR? and 2) does this deserve a negative feedback? I really don't like leaving negatives, but 2 weeks to get an item GA to FL and I sent probably 6 messages and only got 2 responses days later? Maybe I'm just expecting too much?

 

[PikaboICU]

?

No you're not out of luck for a not as described case..
You can still open one if needed.. Just imagine how many scammy sellers would send a buyer trash after opening an INR case LOL
A seller could just post you garbage or an empty box and say "Na-Na-Na-Na-Na-Na you're stuck with it, you can't open a SNAD"

So you're within your right to do so..
That said, wait until the very end of your transaction and you're cooled down and see what you feel about the FB.
If you still feel a Neg is due or perhaps a neutral- than it likely is..

 

[holiday123]

No you're not out of luck for a not as described case..
You can still open one if needed.. Just imagine how many scammy sellers would send a buyer trash after opening an INR case LOL
A seller could just post you garbage or an empty box and say "Na-Na-Na-Na-Na-Na you're stuck with it, you can't open a SNAD" [emoji14]

So you're within your right to do so..
That said, wait until the very end of your transaction and you're cooled down and see what you feel about the FB.
If you still feel a Neg is due or perhaps a neutral- than it likely is.. [emoji2]

Thank you. I was thinking that...sellers would just wait for a INR and post junk lol, but I've never had a terrible seller before so I wasn't sure how it works. My experience with ebay has been 99% positive (well less seller fees ha)
I probably won't leave any feedback because I really hate to leave negative, especially for a new seller.
As a buyer who goes on ebay looking for deals, I welcome new sellers who just want to get rid of their items. As a seller, I emphasize with newbies who don't know all the rules. I just don't like being told it shipped a week ago when it hasn't even shipped yet. Hard to tell scammers from uninformed these days.

Sent from my A0001 using PurseForum mobile app

 

[PikaboICU]

Thank you. I was thinking that...sellers would just wait for a INR and post junk lol, but I've never had a terrible seller before so I wasn't sure how it works. My experience with ebay has been 99% positive (well less seller fees ha)
I probably won't leave any feedback because I really hate to leave negative, especially for a new seller.
As a buyer who goes on ebay looking for deals, I welcome new sellers who just want to get rid of their items. As a seller, I emphasize with newbies who don't know all the rules. I just don't like being told it shipped a week ago when it hasn't even shipped yet. Hard to tell scammers from uninformed these days.

Sent from my A0001 using PurseForum mobile app

Oh I totally agree!
I am the exact same- often I get the best deals from newbie or very infrequent sellers.
I once bought a brand new with tags Bal Velo for $800- that seller hand wrote her label & didn't even post with tracking!
I was glad she didn't sell to a dishonest buyer.

I don't believe I've ever left a neg yet- it just makes me feel cruddy but wait & see how the item turns out.
If it's not exactly as described after late post & lying too! Then heck yeah, newbie seller or no, they need the neg!
Good Luck! Fingers crossed the item is better than described.

 

[Catbird9]

Thank you. I was thinking that...sellers would just wait for a INR and post junk lol, but I've never had a terrible seller before so I wasn't sure how it works. My experience with ebay has been 99% positive (well less seller fees ha)
I probably won't leave any feedback because I really hate to leave negative, especially for a new seller.
As a buyer who goes on ebay looking for deals, I welcome new sellers who just want to get rid of their items. As a seller, I emphasize with newbies who don't know all the rules. I just don't like being told it shipped a week ago when it hasn't even shipped yet. Hard to tell scammers from uninformed these days.

Sent from my A0001 using PurseForum mobile app

A seller who doesn't respond to your messages, give you false information about when she shipped the item, then finally uploads inaccurate tracking information, deserves neutral feedback at the very least. She may not be a scammer but she definitely needs to get her act together!

 

[holiday123]

Oh I totally agree!
I am the exact same- often I get the best deals from newbie or very infrequent sellers.
I once bought a brand new with tags Bal Velo for $800- that seller hand wrote her label & didn't even post with tracking!
I was glad she didn't sell to a dishonest buyer.

I don't believe I've ever left a neg yet- it just makes me feel cruddy but wait & see how the item turns out.
If it's not exactly as described after late post & lying too! Then heck yeah, newbie seller or no, they need the neg!
Good Luck! Fingers crossed the item is better than described.

Wow, that was an awesome deal!

Sent from my A0001 using PurseForum mobile app

 

[holiday123]

A seller who doesn't respond to your messages, give you false information about when she shipped the item, then finally uploads inaccurate tracking information, deserves neutral feedback at the very least. She may not be a scammer but she definitely needs to get her act together!

I've been watching her feedback because she sold 2 other things that day and I want to see if others had awful communication or shipping. So far, she's still at 0. I really don't want to get her suspended, but she needs to learn.

Sent from my A0001 using PurseForum mobile app

 

[Yuki85]

Hi, I am back here.
I would like to sell my Gucci Bamboo Handle Bag and a LV as I mentioned previously. And the recommendation was Tradesy but unfortunately they are not offering international shipments.

I do not want to sell them on eBay, may I ask if somebody know a online second hand shop in Europe or even better in Austria? Thank you in advance.

 

[holiday123]

I've been watching her feedback because she sold 2 other things that day and I want to see if others had awful communication or shipping. So far, she's still at 0. I really don't want to get her suspended, but she needs to learn.

Sent from my A0001 using PurseForum mobile app

Follow up: Ebay closed the case in my favor and refunded me on 9/17. Today 9/20, the bag arrives. It was mailed on 9/15, not 9/8 as they told me (auction was won 9/2). It was sent to the wrong address (they put loop vs. street rd). I have messaged the seller to send an invoice less the shipping charge - do you think that is fair?

 

[Catbird9]

Follow up: Ebay closed the case in my favor and refunded me on 9/17. Today 9/20, the bag arrives. It was mailed on 9/15, not 9/8 as they told me (auction was won 9/2). It was sent to the wrong address (they put loop vs. street rd). I have messaged the seller to send an invoice less the shipping charge - do you think that is fair?

Yes, it seems fair to me. Thanks for the follow-up -- it's interesting to learn how these things turn out.

 

[PikaboICU]

Hi, I am back here.
I would like to sell my Gucci Bamboo Handle Bag and a LV as I mentioned previously. And the recommendation was Tradesy but unfortunately they are not offering international shipments.

I do not want to sell them on eBay, may I ask if somebody know a online second hand shop in Europe or even better in Austria? Thank you in advance.

Hello..
Are you sure about this?
Tradesy has recently started Global listings.. They were US only at first but have since branched out..
If you haven't checked recently, you might check again.

 

[BV_LC_poodle]

Thank you for the info. I'll look up the info and call in the morning. I want to make this right for her but I do not want to be a victim either. kwim.

Yes. Definitely call the destination post office either early in the morning or later that day before the mail carrier leaves work that day.

Something similar happened to me before:
Shipped and got signature confirmation but the buyer said she didn't receive it. Called the buyer's post office and talked to the mail carrier and she clearly remembered the delivery process and explicitly mentioned how the lady suffering from arthritis signed for it. Mentioned that to the buyer and the package miraculously appeared and all was good.

 

[BeenBurned]

Follow up: Ebay closed the case in my favor and refunded me on 9/17. Today 9/20, the bag arrives. It was mailed on 9/15, not 9/8 as they told me (auction was won 9/2). It was sent to the wrong address (they put loop vs. street rd). I have messaged the seller to send an invoice less the shipping charge - do you think that is fair?

More than fair. If you weren't honest, you wouldn't have to send her anything!

 

[Yuki85]

Hello..
Are you sure about this?
Tradesy has recently started Global listings.. They were US only at first but have since branched out..
If you haven't checked recently, you might check again.

That's strange! Because I got the email from them on 16 September telling me that sellers cannot be from outside of US. [emoji15]

 

[PikaboICU]

That's strange! Because I got the email from them on 16 September telling me that sellers cannot be from outside of US. [emoji15]

Ok so I did some research into the "Tradesy Goes Global" thing and you're correct.
Seems they only went global for BUYERS.

A bit one sided if you ask me..
My apologies for the misinformation.