eBay, etc. General Question/Answer Thread

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#6,526
MAGJES said:
I've read so many threads and questions about this issue but now that it has happened to me today I can't believe I am coming up blank on what to do.

My buyer messaged me this morning telling me that the tracking for the item she purchased from me shows as delivered but she did not get it. She reported to ebay and I received the message this afternoon asking me to respond to the resolution center. I mailed the package out using the ebay discount and printed the label via ebay so I know it was the correct address. The buyer is asking me to contact my post office and find out what happened. What can the post office tell me other than it was delivered? Wouldn't it be best and more productive for her to question her post office?? My daughter just had a C section and my time is limited as I need to be with her. I'd rather just refund this girl and not deal with the problem honestly. I did ask her to check with her neighbors.
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noshoepolish said:
Call her post office first thing in the morning, while the carriers are sorting mail and before the Post Office opens. You will probably get someone on the phone. Hopefully your packaging was something the carrier can remember. If it shows delivered, you are covered but I would still call her carrier.
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Don't refund. Even if she's telling the truth, you did your part and have proof of delivery so policy-wise, you're covered.

If you have the time and stamina, look up the direct phone number to the post office in the delivery zip code and either you or she can call with the tracking number, date and tracking time. They can see who scanned it and follow up.

But if she opens an INR dispute (or if she already has done so), input the tracking information and submit it.
 
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#6,529
putoti said:
BeenBurned, need your advice on what or how to give feedback to the seller who sold me the fake Gucci. I don't usually give a negative feedback. I would also hate to receive a negative feedback if I truly didn't know that I sold a fake bag. The bag stinks though but I didn't ask if it had a smell when I bought it. Negative or neutral or nothing?
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If the seller was selling other legit items then I would gather maybe this one slipped threw authentication and they had no idea. However, if the seller seems to have other luxury imposters in their store then you know deception was done intentionally. Personally neutral is well deserved if not negative.
 
#6,533
I wish to buy insurance for a $500 item but don't want the "insured" shown on the package and also don't want the buyer to have to be home to sign for it. Does anyone know of any downsides on purchasing the shipCover insurance rather than the USPS insurance? TIA!
 
#6,534
I recently rejoined eBay so I'm not as familiar with some of the more common bidding practices, and this feels a bit weird to me: with a few hours to go (and only 3 bids on a 7 day listing) someone places one bid almost doubling the price. Does this happen often?
 
#6,535
Biermama said:
I recently rejoined eBay so I'm not as familiar with some of the more common bidding practices, and this feels a bit weird to me: with a few hours to go (and only 3 bids on a 7 day listing) someone places one bid almost doubling the price. Does this happen often?
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You can't see the actual amount that someone bids. No matter what you bid, your bid will show up as the minimum bid if there are no other bids, the actual amount of your bid if someone has already placed a bid bigger than yours, or the amount that is one increment above the highest bid if you bid more than anyone else. For example, if the bid is currently at $10 and you bid $20: If the last bidder's maximum bid was $10, your bid will show as $11. If the last bidder's maximum bid was $15, your bid will show as $16. If the last bidder's maximum bid was $25, your bid will show as $20 and a new bid for them will appear automatically for the amount of $21.

To answer your question, if a bidder doesn't think she will be there for the final moments of the auction, she may put in the maximum amount she was willing to pay. If she is the highest bidder, you can't tell what her maximum bid is.
 
#6,536
whateve said:
You can't see the actual amount that someone bids. No matter what you bid, your bid will show up as the minimum bid if there are no other bids, the actual amount of your bid if someone has already placed a bid bigger than yours, or the amount that is one increment above the highest bid if you bid more than anyone else. For example, if the bid is currently at $10 and you bid $20: If the last bidder's maximum bid was $10, your bid will show as $11. If the last bidder's maximum bid was $15, your bid will show as $16. If the last bidder's maximum bid was $25, your bid will show as $20 and a new bid for them will appear automatically for the amount of $21.

To answer your question, if a bidder doesn't think she will be there for the final moments of the auction, she may put in the maximum amount she was willing to pay. If she is the highest bidder, you can't tell what her maximum bid is.
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I get that cuz that's what I do so I don't get caught up in emotional bidding. I guess I never took into account that other people do that too. I won so I could look at the bidding history which is what made me ponder. Thanks
 
#6,537
Biermama said:
I recently rejoined eBay so I'm not as familiar with some of the more common bidding practices, and this feels a bit weird to me: with a few hours to go (and only 3 bids on a 7 day listing) someone places one bid almost doubling the price. Does this happen often?
Click to expand...

whateve said:
You can't see the actual amount that someone bids. No matter what you bid, your bid will show up as the minimum bid if there are no other bids, the actual amount of your bid if someone has already placed a bid bigger than yours, or the amount that is one increment above the highest bid if you bid more than anyone else. For example, if the bid is currently at $10 and you bid $20: If the last bidder's maximum bid was $10, your bid will show as $11. If the last bidder's maximum bid was $15, your bid will show as $16. If the last bidder's maximum bid was $25, your bid will show as $20 and a new bid for them will appear automatically for the amount of $21.

To answer your question, if a bidder doesn't think she will be there for the final moments of the auction, she may put in the maximum amount she was willing to pay. If she is the highest bidder, you can't tell what her maximum bid is.
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Biermama said:
I get that cuz that's what I do so I don't get caught up in emotional bidding. I guess I never took into account that other people do that too. I won so I could look at the bidding history which is what made me ponder. Thanks
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If you go into the bidding history and click on "show automatic bids," you can see how the proxy bidding works.
 
#6,538
If you as a seller were asked to take a return because an item had damage not disclosed would you prefer the item back or to give a partial refund? If refund, what would you offer? (Item:14 shipping:10)
 
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