Yes whateve, that's what happened. Although the cancellation was due to seller leaving on emergency trip (so PayPal deposit was refunded) and promising to re-open transaction upon her return. So that's what prompts my questions now - i will be buying the bag from her later this month. At that time I won't have my eBay bucks available, but I didn't know how the seller fees and buyer purchase 'credit' goes. (Again, although this is a highly atypical instance, i have reason to believe her.) Thank you for all the help!
eBay, etc. General Question/Answer Thread
- Thread starter Japster
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They may be "known" resellers but they aren't honest. IMO, a seller who doesn't want to pay ebay the fees that ebay rightly earns, then they should close their ebay accounts and sell on their own websites.
But to use ebay for exposure then evade the fees is cheating, dishonest and unethical.
Hi ladies I'm new here. So I just bought a Gucci on eBay and had it authenticated here - FAKE! It passed the authentication using the listing photos but I took my own pictures and had it authenticated again because I had doubts. Aside from that it has an unpleasant odor. So last night I requested a return. This morning, I saw an email from eBay telling me that they closed the case and the item is as described and I wont be getting my money back. Granted there was no mention of "authentic" in the listing but still she shouldn't be listing it if she was not sure of authenticity. WTF is my initial reaction upon waking up. So I waited a few hours for eBay to open and appealed my case. It took about 2 minutes of explaining and 2 minutes on hold and the rep told me they are giving me a refund without having to send the bag back. Whew! What a relief. I am wondering if eBay is being generous and refunding me from their own money or are they taking this from the seller?
It doesn't matter that "authentic" wasn't in the listing. In order for any item to be listed, it MUST be authentic so authenticity is automatically (if not tacitly) presumed and guaranteed.
It sounds like they might have given a "courtesy" refund, meaning you get the refund from their coffers, seller keeps the money and the rest of us "pay" for ebay's goodwill gesture.
Edited: I found both authentications and compared your pictures to the listing and it's the same bag.
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I don't think there was any switcheroo that happened. Looks to be the exact same bag. I just took better close up pictures. Same person actually did the 2 authentications and she said she's glad I took pictures again. The poor stitching is what made me doubt the authenticity and it was not clearly shown in the listing pictures. Also the serial number was not centered and aligned which could be easily missed in the picture if you angle the camera a bit. I was confident with eBay buyer protection so I didn't think I'd have any issue returning. So I was so surprised (blood rushed to my head) when eBay closed my case right away and sided with the seller initially. How generous of eBay to not take money from the seller. I don't know if she knew or not about the authenticity (or lack of) of her item because she said she "just got it from a lady here (assuming eBay) and used for a while then just kept in storage".
It sounds like they aren't making you return it right? If so, that further confirms it was a courtesy refund. And if that's the case, please don't donate it. That'll just keep it in circulation and it'll be resold to another unwitting buyer.
Yes they are not making me return it. I was waiting for them to tell me to destroy it haha. I don't intend to donate it. Is there a thread here on how to dispose of counterfeit items?
I suppose the only way to make sure it's not put back into circulation is to cut it apart and throw the pieces in the trash. If you threw the whole bag in the trash someone could conceivably fish it out and resell it. (Yuck!)
There have been discussions on the ebay boards about what to do with fakes without adding to landfills. Some of the suggestions are ingenious and make real conversation pieces:
- Fill a fake bag with cleaning supplies to carry from room to room while doing housework
- fill with potting soil and use as planters. if you have several fakes, you can hang them 6-8 feet apart on a fence. If used outdoors, cut holes in the bottoms for drainage.
- mark them inside and out with "fake," "counterfeit" and "not for resale" and give to a little girl to play dressup
BeenBurned, need your advice on what or how to give feedback to the seller who sold me the fake Gucci. I don't usually give a negative feedback. I would also hate to receive a negative feedback if I truly didn't know that I sold a fake bag. The bag stinks though but I didn't ask if it had a smell when I bought it. Negative or neutral or nothing?
TBH, I'm not sure you'll be able to leave feedback. Since the case was closed in the seller's favor and you got the refund by appealing the decision, I suspect that the case is probably still shown as being in the seller's favor. (And when the seller wins a case, the buyer can't leave feedback. And if they do, it can be removed.)
Since I can't see the case and don't know whether it was actually the decision that was reversed or if it was a courtesy refund, it's impossible to know what happened. (You can probably tell though.)
Since the seller can't relist the bag, a warning about it won't help future buyers about that bag anyway.
Wait for other opinions for different points of view. I'm not an advocate of dinging sellers unnecessarily. Keep in mind also that it's very possible that the seller didn't realize the bag was fake. Even the TPF authenticator deemed it as genuine the first time so if fake, it seems to be a close one.
OTOH, the seller does sell other highly faked brands and perhaps a neutral feedback might serve as a warning to buyers to verify that what they're buying is genuine. (Neutral and negative feedbacks no longer count against a seller.)
Personally, if I were the buyer, I wouldn't leave feedback at all.
I've read so many threads and questions about this issue but now that it has happened to me today I can't believe I am coming up blank on what to do.
My buyer messaged me this morning telling me that the tracking for the item she purchased from me shows as delivered but she did not get it. She reported to ebay and I received the message this afternoon asking me to respond to the resolution center. I mailed the package out using the ebay discount and printed the label via ebay so I know it was the correct address. The buyer is asking me to contact my post office and find out what happened. What can the post office tell me other than it was delivered? Wouldn't it be best and more productive for her to question her post office?? My daughter just had a C section and my time is limited as I need to be with her. I'd rather just refund this girl and not deal with the problem honestly. I did ask her to check with her neighbors.
My buyer messaged me this morning telling me that the tracking for the item she purchased from me shows as delivered but she did not get it. She reported to ebay and I received the message this afternoon asking me to respond to the resolution center. I mailed the package out using the ebay discount and printed the label via ebay so I know it was the correct address. The buyer is asking me to contact my post office and find out what happened. What can the post office tell me other than it was delivered? Wouldn't it be best and more productive for her to question her post office?? My daughter just had a C section and my time is limited as I need to be with her. I'd rather just refund this girl and not deal with the problem honestly. I did ask her to check with her neighbors.
Call her post office first thing in the morning, while the carriers are sorting mail and before the Post Office opens. You will probably get someone on the phone. Hopefully your packaging was something the carrier can remember. If it shows delivered, you are covered but I would still call her carrier.