I'm sorry if I'm posting this in the wrong place - I'm not usually in the eBay forum! I was wondering what proper etiquette is for sellers. I understand that it's probably best practice and will likely result in fewer headaches for a seller to disclose any and all potential concerns with an item. But are they required to do so, and what if they don't? For example, I just purchased a scarf. It is in perfect condition - except for the fact that it stinks. I understand that it's probably best practice on the part of the buyer to ask questions before purchasing, but I'm curious as to what information a seller should be providing without having to be specifically asked (if any). (I sell stuff once in a while, so while this specific instance involves me as a buyer, I also want to know what's best for me to do as a seller). Thanks!
Just return it not as described - it stinks and ebay will make the seller refund your money and shipping and let you keep the scarf unless the seller wants it back then the seller has to pay your return shipping too.
As a seller my advice is don't sell anything you can't afford to donate because buyers on ebay know that ebay is corrupted against sellers and all they have to say is that something smells or has a stain, or a crack or a blemish not as described and you lose your item, your money for it and just paid to ship it to them besides.
Dont bother customer service - they will sit there and have giggle fits like they're all smoking weed on the job, ask for all your personal information which who knows what they do with it , and then tell you that you are wrong if you are seller and wind up suspending your account for no reason if you don't kiss their ass and give them your cell phone number so they can text you because they seem to have a new obsession with accumulating telephone numbers.
So go ahead and buy and if you aren't honest you can get lots of things for free but you also take a big chance of getting malware and spyware on your computer if you click the wrong seller page because they can embed viruses in their websites - especially those oversees too good to be true how do they make any money sellers ? They aren't trying to sell a 99cent free shipping item - they have a much bigger picture in mind. And Ebay has had some major data hacks with personal info and passwords being stolen so be very careful of what info you do provide them, what accounts you attach and change your password often.
As a seller what they also do is open an
amazon account under another name or have a partner do it - then they drop ship. They store inventory in the
amazon warehouse and they sign up for amazon prime. When someone orders from you on ebay - you do nothing but forward the order to the guy who you get a kickback from on amazon for attracting the customer on ebay. He ships it (allegedly) from his warehouse on amazon to the buyer as a "gift" (because there hasn't been an actual amazon order since the order was placed on ebay) and you get the item as gift from a stranger through amazon. They don't even pay the shipping because they have prime.
Who knows if this is legal but it is certainly misrepresenting to the buyer and ebay and amazon are well aware of it.
Buyers wind up dealing with people they never ordered from on an entirely different platform then they ordered from and both sellers get the high volume discounts offered power sellers on both platforms for the same order. Both Ebay and Amazon get their listing fees and the amazon seller just gives the ebay guy his tracking number which the ebay guy just posts on his website as shipped.
So the reality is the ebay never had anything to sell in the first place, he probably never even saw the item and doesn't do anything but maintain a fancy store on ebay and then forward the orders to the guy on amazon.
The guy on amazon might also be a front - the ebay guy might be the one paying for and dropping the inventory into the amazon warehouse.
Or who knows. Maybe their government pays for the inventory and keeps the supplies coming from sweatshops and the sellers all work for them.
I did use the letter outline. Whateve and Beenburned: You are the best! Thank you.
