eBay, etc. General Question/Answer Thread

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Quick question, Ladies! I purchased a pair of boots on eBay via the BIN option. The seller stated that returns were not accepted. However, right after I got them on Sat I noticed undisclosed damage. I've never had to return something on eBay up to this point...so I searched eBay and opened a return case with them. The seller just accepted, but said she wishes I would have contacted her before I did. Does it leave a negative mark on her account or something? I honestly thought I followed correct steps?
Ebay purposely makes it difficult for buyers to know what to do. The seller would have appreciated it if you had contacted her through ebay messages before opening a return request. In the past, a claim of not as described would have gone against the seller. However, I think the new standards allow her to accept the return and not get a defect. I'm not sure this is the case and your seller probably isn't either.
 
Quick PayPal question. I sold an item to a friend of an acquaintance and she paid me via PayPal as Friends in 2 equal transaction amounts. Let's say total was $20 and she sent me 2 payment of $10. She said it was so she could use 2 different cards. Is this hinky at all? If she sends as Friends, does she have a way to file a claim of some kind or not? Thank you.
 
Quick PayPal question. I sold an item to a friend of an acquaintance and she paid me via PayPal as Friends in 2 equal transaction amounts. Let's say total was $20 and she sent me 2 payment of $10. She said it was so she could use 2 different cards. Is this hinky at all? If she sends as Friends, does she have a way to file a claim of some kind or not? Thank you.
If she sends it as Friends she can't open a claim. She may have had some prepaid cards she was trying to use up.
 
Quick PayPal question. I sold an item to a friend of an acquaintance and she paid me via PayPal as Friends in 2 equal transaction amounts. Let's say total was $20 and she sent me 2 payment of $10. She said it was so she could use 2 different cards. Is this hinky at all? If she sends as Friends, does she have a way to file a claim of some kind or not? Thank you.

If she sends it as Friends she can't open a claim. She may have had some prepaid cards she was trying to use up.

Thank you, whateve.
For separate payments, even if sent as a payment for goods, she wouldn't have protection. Sellers who accept split payments lose their protection too but since the payment was a F&F one, you needn't worry about protection.
 
I've received a request for a buyer to cancel an order. They just paid so it's not a problem.
I've never had anyone cancel before so when I do this are the ebay fees automatically reversed without me doing something else??

Thanks!

(I know the PP fees are reversed when I refund but am not familiar with what ebay does about their fees).

I will be adding her to my BBL though. Who buys, pays then cancels......
 
I've received a request for a buyer to cancel an order. They just paid so it's not a problem.
I've never had anyone cancel before so when I do this are the ebay fees automatically reversed without me doing something else??

Thanks!

(I know the PP fees are reversed when I refund but am not familiar with what ebay does about their fees).

I will be adding her to my BBL though. Who buys, pays then cancels......
Yes, you get your fees back. You'll lose 30 cents on Paypal. There is a cancel button on ebay now so you should do it that way, not through paypal. It will cancel the order and refund at the same time.
 
I have a buyer who filed a return request as I accept returns. I accepted the return. The return request still doesn't show that she has shipped it back and the deadline for her to ship is today. What is the procedure on this? She may have shipped and it just hasn't been scanned yet. If I call ebay tomorrow, will they close the request? Then what happens if she ships it back anyway?
 
Quick question I feel I should already know the answer to, but I don't:

How long does a buyer have to pay?

I'm the buyer in this case. I won something tonight, it wasn't expensive, and I'm currently bidding on something from the same seller that ends in 48 hours. I messaged the buyer, telling her this, and she replied that if I do win the second, to wait for her invoice to pay as she'd combine shipping.

I just want to make sure that waiting about 60 hours to pay wouldn't get my account a ding.
 
Quick question I feel I should already know the answer to, but I don't:

How long does a buyer have to pay?

I'm the buyer in this case. I won something tonight, it wasn't expensive, and I'm currently bidding on something from the same seller that ends in 48 hours. I messaged the buyer, telling her this, and she replied that if I do win the second, to wait for her invoice to pay as she'd combine shipping.

I just want to make sure that waiting about 60 hours to pay wouldn't get my account a ding.
As long as you informed the seller you should be fine. The soonest a seller can open an unpaid case against you is 2 days, and then you have 4 days after that to pay before your account gets dinged.
 
Any of you invest in a real fancy camera after relying on your phone's camera for pictures? I'm having so much trouble catching the true colors of some of my listings, especially without the glare of flash. Also having to wait til the sunlight hits the best rooms in my house is annoying. I should get a camera for life reasons though any lol, but yeah.

Also, what the hell happened to the BIN with immediate payment only option on eBay?
 
Any of you invest in a real fancy camera after relying on your phone's camera for pictures? I'm having so much trouble catching the true colors of some of my listings, especially without the glare of flash. Also having to wait til the sunlight hits the best rooms in my house is annoying. I should get a camera for life reasons though any lol, but yeah.

Also, what the hell happened to the BIN with immediate payment only option on eBay?

I use my iPad mini's camera and it seems to work fine. I hear what you're saying about colors and lighting, however. For me it just hasn't seemed worth the extra expense to buy a camera...yet!

The immediate payment option only appears on the regular, full listing form.* You need to use a regular browser to access all the options available on the complete listing form. eBay's "quick listing tool" and, I believe, the mobile apps, don't have that option. Mobile apps are of very limited use for both sellers and buyers, IMHO.

* ETA: it's in the Payments section of the form.
 
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Any of you invest in a real fancy camera after relying on your phone's camera for pictures? I'm having so much trouble catching the true colors of some of my listings, especially without the glare of flash. Also having to wait til the sunlight hits the best rooms in my house is annoying. I should get a camera for life reasons though any lol, but yeah.

Also, what the hell happened to the BIN with immediate payment only option on eBay?
I have a camera I bought for $50 at Office Depot several years ago. It is 12.2 mp and branded GE. It works fine. I find that my pictures tend to come out too blue most of the time. Taking my pictures outdoors around twilight seems to produce the best pictures. I try to get enough natural light but not in direct sunlight, and rarely use flash.

You might want to invest in a photo editing program that will allow you to color correct.
 
Any of you invest in a real fancy camera after relying on your phone's camera for pictures? I'm having so much trouble catching the true colors of some of my listings, especially without the glare of flash. Also having to wait til the sunlight hits the best rooms in my house is annoying. I should get a camera for life reasons though any lol, but yeah.

Also, what the hell happened to the BIN with immediate payment only option on eBay?

When I first got started selling on eBay I bought the eBay for Dummies book and it said that for photos that many people create their own photo box. I recently saw a tutorial online on how to construct one out of a cardboard box, tissue paper, two clamp lamps and some poster board. For me I was just too lazy to make one and I try to wait for the best lighting and snap away!
 
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