Can anyone help me? I sold 2 items on ebay to 1 buyer. I would like to combine shipping by mailing the items in 1 box. How do I go about sending the buyer an updated invoice since shipping is different now? Thanks
eBay Chat Thead... woohoo!!!
- Thread starter Ellie Mae
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I assume she hasn't paid yet. If you click on send invoice, you should be able to change the shipping amount.
Ebay doesn't require you to insure your packages. You are responsible for them. If a package is lost, you have to reimburse the buyer. If you have bought insurance, you can attempt to recover from USPS. Insurance is for the seller, not the buyer. You automatically get either $50 or $100 with priority shipping anyway.
Hopefully my package will make it back across the country and get to my buyer. I just hope she doesn't blame me for the slow shipping! I've had this happen before but none of my packages have failed to eventually get delivered.
A couple more stops and you should be able to cash in on frequent flier miles!
Can anyone help me? I purchased a bag on eBay last week. The listing said "as is" but also said that "returns are accepted." I received the bag on Saturday and it smells like cigarettes and I want to return the bag. I emailed the seller on Saturday morning telling her that I would like to return the bag as the listing says to contact seller first before eBay if you want to return.
At any rate, I have not heard back from the seller. She has an Ebay store and has all positive feedback so I'm just shocked by this. I don't know what to do? Any feedback would be really helpful!
At any rate, I have not heard back from the seller. She has an Ebay store and has all positive feedback so I'm just shocked by this. I don't know what to do? Any feedback would be really helpful!
Since the seller takes returns, you should be able to start the process right from your ebay summary page.
Go to the item & on the right is a drop menu of things you can do, leave feedback etc & "return this item" should be on that list.
Select to return & then the reason you're returning it.
Thanks! I will do that. I was hesitant because the seller said to contact her before starting a return but since she hasn't responded I suppose I'll do that now. Many thanks!
Hello all,
I won an auction tonight and just paid for my item. 20 minutes later I get a message from the seller saying she cancelled the payment and refunded me. Seller claimed they don't ship to my country but the listing says worldwide shipping. I am not in the excluded countries. I checked and I'm unable to leave feedback and she already relisted with a starting price 2x higher than I won the auction. Is there anyway to let other buyers know of this sellers shady ways?
"Shipping to: Worldwide
Excludes: US Protectorates, APO/FPO, Africa, Middle East, Southeast Asia, American Samoa, Cook Islands, Fiji, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Palau, Papua New Guinea, Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis and Futuna, Western Samoa, Afghanistan, Armenia, Azerbaijan Republic, Bangladesh, Bhutan, China, Georgia, India, Kazakhstan, Korea, South, Kyrgyzstan, Maldives, Mongolia, Nepal, Pakistan, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, PO Box"
NWT Authentic Herve leger aja denim-effect bandage dress S kardashian style
Afficher l'objet acheté
Numéro de l'objet : 281922257729
Vendeur : netababy79
Date de la transaction : 08/02/16
I won an auction tonight and just paid for my item. 20 minutes later I get a message from the seller saying she cancelled the payment and refunded me. Seller claimed they don't ship to my country but the listing says worldwide shipping. I am not in the excluded countries. I checked and I'm unable to leave feedback and she already relisted with a starting price 2x higher than I won the auction. Is there anyway to let other buyers know of this sellers shady ways?
"Shipping to: Worldwide
Excludes: US Protectorates, APO/FPO, Africa, Middle East, Southeast Asia, American Samoa, Cook Islands, Fiji, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Palau, Papua New Guinea, Solomon Islands, Tonga, Tuvalu, Vanuatu, Wallis and Futuna, Western Samoa, Afghanistan, Armenia, Azerbaijan Republic, Bangladesh, Bhutan, China, Georgia, India, Kazakhstan, Korea, South, Kyrgyzstan, Maldives, Mongolia, Nepal, Pakistan, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, PO Box"
NWT Authentic Herve leger aja denim-effect bandage dress S kardashian style
Afficher l'objet acheté
Numéro de l'objet : 281922257729
Vendeur : netababy79
Date de la transaction : 08/02/16
In her email to me she stated she doesn't ship to my country. Then she says the sale was cancelled because " I'm out of stock or can't fulfil the order for another reason."
she already relisted. If I call ebay will they do anything about this seller? I am pretty steamed right about now.
she already relisted. If I call ebay will they do anything about this seller? I am pretty steamed right about now.
I'm betting that she was too cheap to pay for a reserve and the dress didn't sell for enough money.
I'm guessing that you're unable to leave feedback because it was canceled before you had a chance to pay. Had you paid and got a refund, you could have left feedback.
I'd still call ebay, suggest that this seems to be a case of a no-reserve listing not going high enough and the seller cancelling. As further evidence, point out that the relisted item is a fixed price listing.
The least they should do is put a note on her account that she's not completing no-reserve transactions.
I bet you wished you'd paid immediately so you could have left feedback!
I would call ebay and ask why you haven't been able to leave feedback. I'm wondering if it has something to do with her reason for cancellation. I think that she can only use this reason a limited number of times without it affecting her seller status, and I believe that is the reason you can't leave feedback.
I've cancelled and refunded payments for buyers who changed their mind and they have been able to leave feedback.
I think you might have misread it. OP says she got the message of cancellation 20 minutes after she paid.