eBay Chat Thead... woohoo!!!
- Thread starter Ellie Mae
- Start date
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I sold something to a low feedback buyer. By the time I packed up her item, she had received 3 new feedbacks. When I looked at them, they were all from different unrelated large sellers but all said the exact same thing: "Great communication. A pleasure to do business with."
I thought it was an odd coincidence.
I thought it was an odd coincidence.
Not that I know of. I have auto-fill turned on in my browser so I can copy previous feedback I've typed, but I don't know of anything provided by ebay. I thought it was odd that they all mentioned communication since in most cases, my buyers don't need to communicate with me.
I get a drop down box with feedback options or I can type my own. I think that is one of the options.
It's weird though because if I go to leave feedback from my desktop that dropdown box isn't there but it is on my laptop.
It's weird though because if I go to leave feedback from my desktop that dropdown box isn't there but it is on my laptop.
When you leave FB it's auto saved so the next time you leave FB if you start with the same word/words it will pop up as an auto-fill.
I have about 3 dozen in a drop box & depending on how I start off, different ones pop up in the drop box.
I always use eBay on my iPhone and the feedback comments are always already automatically entered as what I entered for the previous feedback. Therefore, the feedback I leave would be exactly the same every time if I did not purposefully edit it. So it may be a smartphone thing.
Yes I have noticed that. I didn't realize it was an ebay thing; I thought it was my browser.
I just thought it weird that three unrelated sellers would have left the exact same wording.
Oh sorry, I think I misread your post in that case. I thought you were wondering if it was legitimate that the same seller left the exact same feedback multiple times (which is not a red flag). But in fact, you saw that different sellers left the exact same feedback...yes, I would find that a little questionable as well.
If you use Selling Manager on eBay, there are already automatic feedback options there which you can edit, add to or just leave & use. That is one of the automatic feedback wordings on there (I believe we have used or still use it as one of ours), so it's not impossible that 3 different users would have it & have used (or eBay automatically selected) that one. Weird coincidence, but possible 
Thanks! I had no idea.If you use Selling Manager on eBay, there are already automatic feedback options there which you can edit, add to or just leave & use. That is one of the automatic feedback wordings on there (I believe we have used or still use it as one of ours), so it's not impossible that 3 different users would have it & have used (or eBay automatically selected) that one. Weird coincidence, but possible
EBay is killing me gals. I hope someone had some advice. I have sold almost 80 handbags online. All with no issues. I just sold a brand new Kate Spade and the buyer just told me the strap is not in the bag I KNOW it was! She has requested a return but I don't want a handbag that doesn't have a strap on it. She probably threw it away with all of the paper. Does anyone have any experience on how eBay will handle this because I can't afford to have a return that I can resell because it doesn't have a strap!!!
Good that she found it. This is the time a video of you packing the package would come in handy. Whenever my buyers say there was no care cards, straps etc I just send them the video clippings and they would shut up and look closer again.