Well I got a lot of questions when I first started listing and realized most of them were either bots or just not genuine. I couldn't tell if it was Posh trying to engage you as a seller in their little social fraternity or what but it was annoying. And they all seemed to be giving personal emails - saying - email me. No. I'm not emailing you. I don't just willy nilly give strangers my personal email. And I am not interested in having a long conversation with you. Just ask your question. Then sometimes they will ask things that are already in the description so you don't want them as a buyer anyhow because they are likely to buy the wrong thing or not be happy because they didn't notice its a petite not a regular or black not blue etc. Others are asking things like - any rips, tears or stains? I said the item is new with tags so I am not going to answer a question like that. You also don't see comments unless you happen to be editing or calling up your listing because they comment right on the listing and not in a separate message board. So that makes it hard. And since nothing sells, I gave up going onto the site. I can't waste time sharing if nobody buys so I just click on a few times a week - at best - scroll the notifications and when I don't see anything there saying - so and so has made you an offer or bought something - I just leave. 30 seconds at best so I am not seeing comments on anything I posted.
Does anyone use Poshmark?
- Thread starter kenzibray
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That makes sense.
The experience was disappointing for me as a potential buyer. It was a Hermes scarf I wanted, but one for which I know there are fakes on the market. Because of that, I asked for a photo of the care tag (which was one of the previous unanswered comments from July) and the copyright.
It was $350 - a good price for the authentic scarf, but more than I wanted to pay for something I wasn't sure about.
I actually emailed poshmark to see if the seller would have seen my comment, because I considered offering close to the cost to make sure she actually still had the scarf. They never got back to me.
Oh well....
You have to go to your notifications settings and turn on Either email or push notifications for comments and offers. Otherwise you will miss comments and offers, which expire in 24 hours. The emails you describe asking for contact off Poshmark were spam bots and posh deletes those fairly quickly. You can ignore them. People asking other questions are sometimes just trying to be extra careful because sales are final and they want to make sure of the condition of the item. If you want people to buy from you you’ll have to entertain questions. I get questions on all platforms btw not just posh. I get a lot of messages on eBay asking about the fit of items I am selling.
Here’s a new one. I just got a message to my email meant for another buyer with a totally different user name, and unfortunately the subject is that they had purchased a Rolex watch that was not as described. The email they were sending me was the shipping label to return it to the seller for a refund!
Luckily, they buyer’s user name was listed in the email, so I had a way to find her. Also luckily, the return address is poshmark concierge so it did not reveal her personal information. However this would make me very uncomfortable if I were that person. I sent a message to the username’s profile page telling her what happened, and also sent a message to poshmark customer service that they needed to send a return label to the correct person!
Luckily, they buyer’s user name was listed in the email, so I had a way to find her. Also luckily, the return address is poshmark concierge so it did not reveal her personal information. However this would make me very uncomfortable if I were that person. I sent a message to the username’s profile page telling her what happened, and also sent a message to poshmark customer service that they needed to send a return label to the correct person!
I wonder if you weren't the only one to receive a message for someone else!
PM just took down my 100% auth YSL saying moderator identified as counterfeit. Wha? They have 1000-s of fakes that are never removed, and my entirely authentic item with all the pics of tags and imprints that can be easily authenticated in 10 min was removed? I appealed, but seriously?
I am 100% new to Poshmark but signed up in order to buy 3 items I'd like. Can someone please clarify is the shipping of 7.11 charged for every single item I order, for for the entire order? I didn't get the answer on the website. TIA!
To answer your question are the items all from the same seller? If they are you could possibly get combined shipping. If they are all different sellers then yes you'll have to pay 7.11per item.
Hope this helps
I'm still relatively new to Poshmark, and so far .. the sales have been a lot better than on eBay .. BUT, gosh-darn .. the "parties" that they have are always the same .. Michael Kors, Petite, Plus Sizes, etc .- a lot that I do not own (nor care too). Also seem very light on parties with Jewelry or other Accessories .. just seems to be the same old, same old. Those of you who have been on longer, any suggestions to get them to create more parties with different brands? .. or maybe more 'generic' merchandise (e.g., Sunglasses, etc.)?
I apologize if I’m intruding but I don’t know where else to post this but I’ve just had a spectacularly annoying shanda on Poshmark.
I researched the hell out of Poshmark’s authentication service, viewed box openings on YT, read every thread I could find in preparation for my purchase; a $500 Bally briefcase out of crocodile or alligator. It was risky as the listing wasn’t the best but I put my faith into their authentication service.
They got it last week and held onto it for 4 days and it arrived today and I was shocked. The description said it was never used, so I figured that if there were issues that contradicted that claim Poshmark would issue a report on it to me as I had read and let me know. I was very wrong. It arrived with very obvious (albeit fixable) damage, one of the panels on the front was coming away from the frame and there was clear water damage on the bottom. It didn’t even come with any paperwork or anything from Posh stating it’s authenticity as I’d seen on videos. I’m openly questioning whether or not they even examined it. It’s absolutely impossible to miss the damage that easily contradicted the never used claim. I knew I was in trouble when they shipped it to me and the USPS site told me it was only insured for $50.
All I was hoping for was whether they could confirm the authenticity of the material or tell me if it was embossed leather and they couldn’t even manage that. Needless to say I don’t think I will ever again put faith in their so called authentication service and will never purchase anything at that price point off their app. I’m so beyond aggravated at this nonsense.
I researched the hell out of Poshmark’s authentication service, viewed box openings on YT, read every thread I could find in preparation for my purchase; a $500 Bally briefcase out of crocodile or alligator. It was risky as the listing wasn’t the best but I put my faith into their authentication service.
They got it last week and held onto it for 4 days and it arrived today and I was shocked. The description said it was never used, so I figured that if there were issues that contradicted that claim Poshmark would issue a report on it to me as I had read and let me know. I was very wrong. It arrived with very obvious (albeit fixable) damage, one of the panels on the front was coming away from the frame and there was clear water damage on the bottom. It didn’t even come with any paperwork or anything from Posh stating it’s authenticity as I’d seen on videos. I’m openly questioning whether or not they even examined it. It’s absolutely impossible to miss the damage that easily contradicted the never used claim. I knew I was in trouble when they shipped it to me and the USPS site told me it was only insured for $50.
All I was hoping for was whether they could confirm the authenticity of the material or tell me if it was embossed leather and they couldn’t even manage that. Needless to say I don’t think I will ever again put faith in their so called authentication service and will never purchase anything at that price point off their app. I’m so beyond aggravated at this nonsense.
At this point, you need to open a dispute and upload photos of the damage and write up a little explanation of the difference in condition between the item description and the item you received. After a few days they will send you a return label and when the item gets back you will be refunded. Just DO NOT click on “accept” the item when the website or app prompts you to do so. Instead, there should be an option that there is a problem with your order. Otherwise, you may be able to find the option through the tab for your purchase history. Click on the item and there should be an option along the lines that there is a problem with your order. I hope it works out smoothly!
If there is signs of use and it wasn’t photographed or disclosed, you open up a claim citing not as described and submit photo evidence. Based on what you’re saying, you should be able to win and return the item.
And yes, don’t trust Poshmark authentication. Even if you doubt their in house authentication, Poshmark would ask you to send it back to them and they then send photos to “Real Authentication” which is a dubious company by reading all their reviews.
This thread and other "authenticate this (whatever brand)" threads show the number of fakes sold there and their lack of action on reports so I won't go into that but my least amount of concern is the amount for which it was insured.
$50 is the standard (default) insured amount for priority mail and many sellers and shippers don't add extra coverage. It's really uncommon for items to be lost, rifled and damaged in shipping so many sellers/shippers find it less costly to "self insure" which means that they cover those rare losses themselves rather than paying for expensive coverage that's hardly ever needed.
As for PM's "authentication service," I think their purpose is to verify authenticity but not condition and accuracy of description. (This isn't to imply that the authenticity service gets it right when they deem items as fake or genuine, just that that's their purpose.)