Does anyone use Poshmark?

[CeeJay]

That makes no sense. If the box was empty (as they claim), why would you have received a "notification that it was under review for authenticity?"

For an empty box, wouldn't (or shouldn't) your notification have been, "we want to let you know that my box was received no contents in it."

This inconsistency implies that it was an inside job.

JMHO.

Exactly! I just shared this entire situation with someone and they believe it what you said as well! Crazy part is it is insured by them for $100. Like what the heck? It's a $980 bag. I sold it for $875 I am suppose to receive $700. On Monday they stated that the bag was under review and received by them. Just to show you what the buyer stated:
View attachment 4735855

It's like going down a rabbit hole further and further at this point. It just does NOT add up at all the more I think about it! Thank you so much for letting me vent and share about what is going in. I will keep you updated!

WHOA NELLY .. first of all, @AQUEENINBRKLYN .. wow, so sorry that this happened to you, but totally agree with @BeenBurned that it looks like an "inside" job. I had the same happen to me with The RealReal (stolen by people in their warehouse). I only found this out when one of their inside folks "accidentally" forwarded an email to me admitting that the item went "missing" after sent to their warehouse. Well, unfortunately, I had to call in a lawyer (thank god - it was a friend of mine); I sent the CEO the letter, emailed the CEO and bottom-line said "you owe me the full amount, NOT the 'consignment %' amount" .. and after close to 6 months, they finally did!

Maybe you should find out who the CEO is of Poshmark???

 

[AQUEENINBRKLYN]

WHOA NELLY .. first of all, @AQUEENINBRKLYN .. wow, so sorry that this happened to you, but totally agree with @BeenBurned that it looks like an "inside" job. I had the same happen to me with The RealReal (stolen by people in their warehouse). I only found this out when one of their inside folks "accidentally" forwarded an email to me admitting that the item went "missing" after sent to their warehouse. Well, unfortunately, I had to call in a lawyer (thank god - it was a friend of mine); I sent the CEO the letter, emailed the CEO and bottom-line said "you owe me the full amount, NOT the 'consignment %' amount" .. and after close to 6 months, they finally did!

Maybe you should find out who the CEO is of Poshmark???

Thank you so much! I am so sorry you had to go through that but I am happy it did work out for you!! I pray it goes the same way! Because they insured the package for $100.00. A lawyer? that is the next step if I don't reach a valid agreement with them. As you can see based on my receipt thankfully that I kept how would a box that was given to them without any contents feel so light compared to my 1 pounds when I went to send it out? To make it worse the seller stated they told her two different things in regards to the bag. But if you read the email I received they never had in their possession, but mighty funny they told my buyer that they couldn't authenticate it and refunded her. NO email from them until the latter of the evening to me. So was the bag there or not? Also, I received a notification that stated it was under review for authenticity since "receiving it" by THEM Monday. It just doesn't make sense like @BeenBurned stated. Honestly, the more I talk to people about it in person, the more things just don't add up. I am just waiting back to hear back a response. I will keep all of you posted. Thank you both again for the support.

 

[whateve]

Hmmmm .. maybe I should look at Mercari again, especially for high-end items; do you like it???

I've never bought anything high end there, just a few cheap items. I think the buyers are similar to Posh buyers, people looking for a bargain. But at least they don't have parties and you don't have to like everyone's stuff in order to sell yours. And messages are private rather than visible to everyone. I've never had a problem with a transaction, either as a buyer or seller. I like it for selling, except that very few people pay your asking price. As a buyer, I still feel most comfortable with ebay, knowing I have time to fully examine my purchase and if something is wrong, I feel more confident that I can get a good resolution. With Mercari, like Poshmark, you have 3 days to accept the purchase. I really love that as a seller. Nearly every buyer I've had accepted the purchase the first day, and the money is released then, only taking another day to reach my bank account. The fees are the cheapest of the main selling sites. That might be good for buyers too, since Mercari takes less, the prices should be better.

 

[CeeJay]

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Thank you so much! I am so sorry you had to go through that but I am happy it did work out for you!! I pray it goes the same way! Because they insured the package for $100.00. A lawyer? that is the next step if I don't reach a valid agreement with them. As you can see based on my receipt thankfully that I kept how would a box that was given to them without any contents feel so light compared to my 1 pounds when I went to send it out? To make it worse the seller stated they told her two different things in regards to the bag. But if you read the email I received they never had in their possession, but mighty funny they told my buyer that they couldn't authenticate it and refunded her. NO email from them until the latter of the evening to me. So was the bag there or not? Also, I received a notification that stated it was under review for authenticity since "receiving it" by THEM Monday. It just doesn't make sense like @BeenBurned stated. Honestly, the more I talk to people about it in person, the more things just don't add up. I am just waiting back to hear back a response. I will keep all of you posted. Thank you both again for the support.

I truly hope it does work out well for you! One thing I didn't mention (and I think the real reason why the CEO wasn't going to deal with me), was that I used to be in the Alternative Investments arena and I knew the Private Equity investors who had funded the TRR (one pulled out - HA HA, thanks to me telling them the story)! So, my attorney (when he talked to her on the phone) told her "never underestimate your customer and don't ever think that they may not know something/someone that you do/don't! Did we have a good laugh on that one!

 

[CeeJay]

I've never bought anything high end there, just a few cheap items. I think the buyers are similar to Posh buyers, people looking for a bargain. But at least they don't have parties and you don't have to like everyone's stuff in order to sell yours. And messages are private rather than visible to everyone. I've never had a problem with a transaction, either as a buyer or seller. I like it for selling, except that very few people pay your asking price. As a buyer, I still feel most comfortable with ebay, knowing I have time to fully examine my purchase and if something is wrong, I feel more confident that I can get a good resolution. With Mercari, like Poshmark, you have 3 days to accept the purchase. I really love that as a seller. Nearly every buyer I've had accepted the purchase the first day, and the money is released then, only taking another day to reach my bank account. The fees are the cheapest of the main selling sites. That might be good for buyers too, since Mercari takes less, the prices should be better.

OOOOOOH .. REALLY???? Well, then off to research Mercari I shall do! I've pretty much had it with eBay; just the other day, I got charged for an eBay shipment .. really??? .. haven't sold anything on there since uh .. March! So, I disputed it, and eBay comes back and says "oooops - this was for a shipment in March but we forgot to charge you"; 'xcuse me??? Then YOU (eBay) eat it, see 'ya, buh-bye!

 

[BeenBurned]

OOOOOOH .. REALLY???? Well, then off to research Mercari I shall do! I've pretty much had it with eBay; just the other day, I got charged for an eBay shipment .. really??? .. haven't sold anything on there since uh .. March! So, I disputed it, and eBay comes back and says "oooops - this was for a shipment in March but we forgot to charge you"; 'xcuse me??? Then YOU (eBay) eat it, see 'ya, buh-bye!

How can that happen? When I ship through ebay, the payment for the shipping label comes directly from my Paypal account. So for an item shipped in March, the Paypal debit would have been in March.

 

[CeeJay]

How can that happen? When I ship through ebay, the payment for the shipping label comes directly from my Paypal account. So for an item shipped in March, the Paypal debit would have been in March.

EXACTLY .. that's why I disputed the item, this has NEVER happened before and it's making me wonder if somehow eBay was hacked (it's happened before) .. and then somehow, my Account was used. Not that it's a huge amount, but still ..

 

[AQUEENINBRKLYN]

Hi Guys,

Just a quick update. I was looking through my incoming mail via USPS website and to my surprise I see that a label was created from poshmark. I don't understand what is going on. The label was created in the morning. However, I received a message that my package contained no contents inside around 6:18 est which would make it 3:18 pst . So, what exactly were they planning on returning back to me? Was my bag in their possession or not?

But then I just received a follow up email just now asking why a label was created for a return back to me, i see that was clearly IGNORED. My bag was never received by them but they created a return label and my buyer was given a reason that it didn't pass authentication, thus why the sale was cancelled. At this point I don't know what to believe honestly anymore.

 

[GemsBerry]

THANK YOU, THANK YOU, THANK YOU .. I sooooooooo wish there was also a 'Reserve' (using the eBay term) because I am SICK-TO-DEATH of the INSULTING offers on high-end luxury items (Gucci, Celine, etc.) - seriously??? I even had one chick (and I usually don't refer to women this way but man this gal really pissed me off) continue to nickle & dime me on a pair of high-end Gucci shoes and then telling me that she could only 'offer' what she could 'afford'! Seriously??? .. then SHOP ELSEWHERE!!!!

Don't mean to sound elitist here, but it seems very obvious to me that the "market" (for lack of a better word) on Poshmark is not high-end luxury goods. While I love my JCrew too, many of the other designers definitely appeal to the young gals and yeah, totally get it that they wouldn't have that kind of $$$ yet. But, you know .. maybe you should SAVE up for that high-end item; I know I had to way back in the day and then you just continue to 'trade up'!

While I do see some Hermes, Chanel and other high-end goods, but they never seem to sell (or at least I don't see them selling). It's frustrating; there are some good things about PM, but only IMO if you are selling lesser priced items!

I know, I had non-buyers (bec they are not buyers) demanding deep discounts and posting how they "saw cheaper" items (like $1K cheaper) or how they saw A DIFFERENT MODEL/SIZE of the bag in outlet so how I'm dare to set up such high prices (usually 40% off retail for new).
Luckily you can report these comments as offensive and block them for good. Though I had some of them returned, they opened a new account and kept bugging me about Chanel from there. *eye roll *

 

[GemsBerry]

Hi Guys,

Just a quick update. I was looking through my incoming mail via USPS website and to my surprise I see that a label was created from poshmark. I don't understand what is going on. The label was created in the morning. However, I received a message that my package contained no contents inside around 6:18 est which would make it 3:18 pst . So, what exactly were they planning on returning back to me? Was my bag in their possession or not?

But then I just received a follow up email just now asking why a label was created for a return back to me, i see that was clearly IGNORED. My bag was never received by them but they created a return label and my buyer was given a reason that it didn't pass authentication, thus why the sale was cancelled. At this point I don't know what to believe honestly anymore.
View attachment 4736309 View attachment 4736576

Their explanation doesn't make sense. If they had the item to return they would create a label. If they didn't have it why would they create a label, to ship an empty box back?
To think about it, it's super weird. Similar situation was described on Tradesy thread when seller got notification with tracking that her item is being returned to her (Tradesy allows returns, receives them from buyers and sends back to sellers). But return was never shipped and eventually she was paid.

 

[AQUEENINBRKLYN]

Hi,

It doesn't make sense at all! Now I am not sure if because this is obviously a public forum and I am 99.9% sure my postings were read by employees/higher-ups, but it is mighty funny that an up "to 2 weeks investigation" was now all of a sudden decided in my favor within 2 days. After I stated AGAIN that a return label was created and what was the reason behind it since my bag was never in their possession(their words and of course that was and will never be addressed) but it doesn’t take a rocket rocket scientist to put two and two together to come up with a conclusion since the beginning of this situation. The above response is what I received from them. They did release the funds for the sale for me to redeem.

However, there is no real victory here. Something occurred to my package. My bag wasn’t sent to the buyer who really wanted it. On my end I did my part to make sure that there was NO way that the bag which was THOROUGHLY wrapped “fell out” out of a box or was wrapped poorly that is was easy for that to occur as well. If you read between the lines, I felt I was some what being blamed or slowly being made out to be a scapegoat for the bag to be missing with the previous message to explain to them how I packaged the bag for shipment.

Furthermore, I pride my self on integrity. My poshmark and tradesy account is linked to my real identity. I work in law. To be first known as a person/seller selling a fake/replica( they first told the buyer it did not pass authentication and this why the sale was canceled) to now tell them (the buyer said she reached out for a further explanation) that my package and box was received empty, is something that still messes with me. What if said buyer truly believed that I sent her a fake bag or never a bag at all? That tarnishes my reputation. I have 90+ sales on Tradesy, 50+ sales on Poshmark. So this isn’t just me selling to clean out my closet. My livelihood depends on selling as well. This brought so many things to light and moving fwd. I don't’ see me selling anything for a while. I now have gained a sense of paranoia in wanting to sell my items. I must now take extra pictures/video taping EVERYTHING before sending out so this never occurs to me again. Thank you again to everyone for all of their support and letting me share my experience with others.

 

[GemsBerry]

View attachment 4737139


Hi,

It doesn't make sense at all! Now I am not sure if because this is obviously a public forum and I am 99.9% sure my postings were read by employees/higher-ups, but it is mighty funny that an up "to 2 weeks investigation" was now all of a sudden decided in my favor within 2 days. After I stated AGAIN that a return label was created and what was the reason behind it since my bag was never in their possession(their words and of course that was and will never be addressed) but it doesn’t take a rocket rocket scientist to put two and two together to come up with a conclusion since the beginning of this situation. The above response is what I received from them. They did release the funds for the sale for me to redeem.

However, there is no real victory here. Something occurred to my package. My bag wasn’t sent to the buyer who really wanted it. On my end I did my part to make sure that there was NO way that the bag which was THOROUGHLY wrapped “fell out” out of a box or was wrapped poorly that is was easy for that to occur as well. If you read between the lines, I felt I was some what being blamed or slowly being made out to be a scapegoat for the bag to be missing with the previous message to explain to them how I packaged the bag for shipment.

Furthermore, I pride my self on integrity. My poshmark and tradesy account is linked to my real identity. I work in law. To be first known as a person/seller selling a fake/replica( they first told the buyer it did not pass authentication and this why the sale was canceled) to now tell them (the buyer said she reached out for a further explanation) that my package and box was received empty, is something that still messes with me. What if said buyer truly believed that I sent her a fake bag or never a bag at all? That tarnishes my reputation. I have 90+ sales on Tradesy, 50+ sales on Poshmark. So this isn’t just me selling to clean out my closet. My livelihood depends on selling as well. This brought so many things to light and moving fwd. I don't’ see me selling anything for a while. I now have gained a sense of paranoia in wanting to sell my items. I must now take extra pictures/video taping EVERYTHING before sending out so this never occurs to me again. Thank you again to everyone for all of their support and letting me share my experience with others.

That's a relief, they paid you! It's a reminder it's important to back yourself up with any evidence possible (pictures of packaging, item against label, weight of box with item, receipt from PO with weight). Now when you have it they backed of.
I wish there were GPS tags available for a reasonable price...
Unfortunately, stolen items are a part of selling/buying nowadays. Something going on in CA maybe since two cases were posted here.
In my area I had Tiffany bracelet stolen from the box last month, box arrived opened with tape cut and empty. Tracking also showed two fake scans as if it was out for delivery, delivered and signed by me (with mistake in my name), all in 30 min range after scan in sorting facility. It never goes like this from sorting, it goes to central PO, then to local PO and then out for delivery. It can't be done in 20-30 min. The package was re-scanned two days later, in fact it never left sorting before, after few new scans it was delivered empty.
USPS won't investigate anything. I filed cases with US Postal inspectors. They said we don't know if it's not your concierge, case closed. Wha? I had credit cards stolen and USED in mail in Oct-Nov, 7 of my neighbors were affected. there was even TV report on how one lady had all her outgoing checks missing from mailboxes and never deposited. Nothing is investigated, Baltimore USPS is rotten to the core.
It just can happen elsewhere, like in CA.

 

[BeenBurned]

View attachment 4737139


Hi,

It doesn't make sense at all! Now I am not sure if because this is obviously a public forum and I am 99.9% sure my postings were read by employees/higher-ups, but it is mighty funny that an up "to 2 weeks investigation" was now all of a sudden decided in my favor within 2 days. After I stated AGAIN that a return label was created and what was the reason behind it since my bag was never in their possession(their words and of course that was and will never be addressed) but it doesn’t take a rocket rocket scientist to put two and two together to come up with a conclusion since the beginning of this situation. The above response is what I received from them. They did release the funds for the sale for me to redeem.

However, there is no real victory here. Something occurred to my package. My bag wasn’t sent to the buyer who really wanted it. On my end I did my part to make sure that there was NO way that the bag which was THOROUGHLY wrapped “fell out” out of a box or was wrapped poorly that is was easy for that to occur as well. If you read between the lines, I felt I was some what being blamed or slowly being made out to be a scapegoat for the bag to be missing with the previous message to explain to them how I packaged the bag for shipment.

Furthermore, I pride my self on integrity. My poshmark and tradesy account is linked to my real identity. I work in law. To be first known as a person/seller selling a fake/replica( they first told the buyer it did not pass authentication and this why the sale was canceled) to now tell them (the buyer said she reached out for a further explanation) that my package and box was received empty, is something that still messes with me. What if said buyer truly believed that I sent her a fake bag or never a bag at all? That tarnishes my reputation. I have 90+ sales on Tradesy, 50+ sales on Poshmark. So this isn’t just me selling to clean out my closet. My livelihood depends on selling as well. This brought so many things to light and moving fwd. I don't’ see me selling anything for a while. I now have gained a sense of paranoia in wanting to sell my items. I must now take extra pictures/video taping EVERYTHING before sending out so this never occurs to me again. Thank you again to everyone for all of their support and letting me share my experience with others.

I'm glad you were made whole and although you have a disappointed buyer who is disappointed in Poshmark too, she didn't lose her money either.

If PM is reading here, that's a good thing because it implies a willingness to improve on their deficits (of which there are many)!

It's too bad they still haven't admitted to their own responsibility in the loss of your item. To blame it on USPS and file false claims costs EVERY ONE OF US who use the postal service! Clearly they had the item in their possession - they had it to claim they couldn't authenticate it. THey had it to prepare a shipping label for the return to you. So when it got lost or stolen, clearly that had nothing to do with receiving an empty box and the post office will likely find "fraud," but the fraud will have been committed by the claimant.

 

[GemsBerry]

It's still unclear when the bag went missing according to PM and how they authenticate it. When the seller ships the item over $500 it goes to PM. Then they authenticate it in the house or by sending pics to authenticate1st or authenticate4u or another service. Or they actually ship the bag to a third party (authenticator), then they receive it back and ship to the buyer?

 

[Etincelle]

Hi everyone! I shipped a bag to a buyer yesterday morning (picked up by the mailman) and it still doesn't show as scanned on the USPS website. Should I be concerned or just assume it's because of the current situation / will start tracking soon? This is only my second sale so very worried about losing both the item and the funds. Has this happened to anyone recently?