Hi, I'm fairly new to Poshmark and I'm having a bad experience.
I purchased a bag that was listed as New with Tags for $360. Unfortunately, when I received the bag, it was NOT new. There are clear signs of it having been used including scuffs, hair and lint inside, and even gum wrapper and other trash in the pockets. I would've never offered $360 for a used bag.
I notified Poshmark and they accepted my request for a return. They emailed me a shipping label which I carefully taped and packed to ship the item back.
The shipping label that Poshmark provided is addressed to the seller. I noticed that the return address on the label is Poshmark's headquarters.
Anyway, the package was supposed to be delivered 3 days ago. On the tracking it says "USPS was unable to deliver your item as of 3:14 pm on October 21, 2017 in BURLINGTON, VT 05401. The address may be incorrect, incomplete, or illegible."
I have no idea what happened to the package.
Now I have lost the bag AND the $360!
I contacted the seller but no reply. By the way, the only way you can contact the seller is by posting a comment in their listing.
I emailed Poshmark but still have not received a reply after 3 days. Poshmark does not have a phone number. You can only email them and wait.
So now I am sweating what's going to happen. It's definitely not my fault since I just used the label Poshmark gave me. Poshmark either gave me a label with the wrong address, or the seller pulled something shady such as rejecting the package so the tracking shows undeliverable, but then picking up the package at the post office later perhaps.
The package could be on its way to the return address - Poshmark's headquarters, but that is not going to show in the tracking information. I am now completely in the dark about what happened to the package.