heres what they replied back to me
Dear
Nordstrom Customer,
Thank you for contacting
Nordstrom regarding your recent Nordstrom website experience. I am sorry for any inconvenience or frustration our new website design may have caused.
At Nordstrom, our goal remains to offer our customers the best fashion available. Our new site is designed to provide cleaner pages, larger images, efficient search options, and the ability for customers to interact with the website. We are constantly trying to improve our website and the way we reach customers. We apologize that the new design was difficult to navigate through and I will pass this feedback on, as it is not our intention to upset our customers.
Please feel free to contact us at 1-888-282-6060 and we will be happy to help you navigate through our new site. Please let me know if you have any further questions or concerns. Thank you for taking the time to share your feedback. I am happy to pass along your feedback.
Regards,
Lori
Personal Shopper
Nordstrom Direct