Distance Sale

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#274
Hello. New to purchasing a Goyard. I received a text from someone saying their from SF location and the bag I'm interested in is in stock. I'm being told the transaction is all through text, providing billing address, payment details etc. Is that normal practice? Phone number is not SF area code. I feel like I am being scammed. Anyone experience the same with Distant Sale? Thank you!
 
#275
camich16 said:
Hello. New to purchasing a Goyard. I received a text from someone saying their from SF location and the bag I'm interested in is in stock. I'm being told the transaction is all through text, providing billing address, payment details etc. Is that normal practice? Phone number is not SF area code. I feel like I am being scammed. Anyone experience the same with Distant Sale? Thank you!
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The process I have had with distance sales is I receive an email with form I must complete and send back signed with a copy of my license. I use american express so payment is taken over the phone. All correspondence was with the Goyard store email and the phone of the store. This does sound strange but not sure if each location has a different process.
 
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#276
mpari15 said:
The process I have had with distance sales is I receive an email with form I must complete and send back signed with a copy of my license. I use american express so payment is taken over the phone. All correspondence was with the Goyard store email and the phone of the store. This does sound strange but not sure if each location has a different process.
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I've done distant sales through Louis Vuitton and it's through email as well. I tried to call the store and no one ever answers. I just want to confirm that the person I'm texting is a SA. Thanks!
 
#277
camich16 said:
I've done distant sales through Louis Vuitton and it's through email as well. I tried to call the store and no one ever answers. I just want to confirm that the person I'm texting is a SA. Thanks!
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And if they are not having you complete the form which you sign is final sale then I would be even more suspect with who is texting you. As all distance sales are final so you have to sign off on that.
 
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#278
camich16 said:
Hello. New to purchasing a Goyard. I received a text from someone saying their from SF location and the bag I'm interested in is in stock. I'm being told the transaction is all through text, providing billing address, payment details etc. Is that normal practice? Phone number is not SF area code. I feel like I am being scammed. Anyone experience the same with Distant Sale? Thank you!
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Not normal. Although an SA might initially reach out to you via text, they will not process an order through that platform. You should only proceed with the transaction if you receive an itemized purchase contract via email from a goyard.com account.
 
#279
camich16 said:
Hello. New to purchasing a Goyard. I received a text from someone saying their from SF location and the bag I'm interested in is in stock. I'm being told the transaction is all through text, providing billing address, payment details etc. Is that normal practice? Phone number is not SF area code. I feel like I am being scammed. Anyone experience the same with Distant Sale? Thank you!
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I purchase through Goyard in San Francisco as well and the SA has a phone number based out of NY. I felt comfortable because he knew exactly what I had requested when I emailed Goyard for a distance sale.
 
#280
Twini said:
90 € seems reasonable enough. Did you just email them? I’m located in Austria as well, so any info is appreciated
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Ordering from them has become incredibly convenient over the years! You can inquire via the contact form on the website or send an email to [email protected] - they always respond quick to me. Payment is done through bank transfer or a payment link (credit card) they send - you'll still need to fill out and send back a distant purchase order form with your personal details but I can live with that haha
 
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#281
ctrlf said:
Ordering from them has become incredibly convenient over the years! You can inquire via the contact form on the website or send an email to [email protected] - they always respond quick to me. Payment is done through bank transfer or a payment link (credit card) they send - you'll still need to fill out and send back a distant purchase order form with your personal details but I can live with that haha
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Thank you! I sent them an email last week on Thursday and a day later, they already answered and gave me a quote. I confirmed the specifications today, so let’s hope they’ll send me the form to fill out soon 😅
 
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#282
camich16 said:
Hello. New to purchasing a Goyard. I received a text from someone saying their from SF location and the bag I'm interested in is in stock. I'm being told the transaction is all through text, providing billing address, payment details etc. Is that normal practice? Phone number is not SF area code. I feel like I am being scammed. Anyone experience the same with Distant Sale? Thank you!
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I buy through SF Goyard and the area code is 929. Texts/emails exchanged for inventory inquiry, email for approval/receipt, phone call to take my payment info. Hope this helps
 
#283
Quick update: I filled in the form and made payment through their link. Unfortunately, the style I want is out of stock, so it will only be shipped in two weeks’ time. Really excited for it to arrive though.
 
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#285
Bought a St. Louis through Distance via SF about 5 weeks ago. Was asked to pay the "premium shipping" fee in lieu of tax, which included ground shipping and the estimated collected tax which was set as the local tax rate in CA. It appears others have written of this in the past months. Is this the new situation for the brand? Can anyone speak to the validity of this? Incidentally, I could have had it shipped to a tax free state, but suspect they would have done the same. What could anyone say of this in particular? Just trying to think back on the whole purchase process. On one hand, I'd have to travel to a boutique and spend money to do that, but the premium seems like more of their premium than a "premium shipping" experience.
Would love to know other people's experiences with this and/or the explanation or how legitimate this is.
 
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