Thank you for the information about Macy's promotion sale. Just targeted the straps with snake skin which is sold out at my local coach store and the official website.
Love!
Design Your Own Rogue
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Love!
Is this one of those shoulder bags you can buy separately? I saw this bag and the strap at a Coach store last night. Have you tried it on? I had wanted to buy one of the straps to use with my coupe Rogue but honestly, it doesn't lay right. The strap really needs to be connected in the middle of the bag on each side instead of kiddy corner. It was a no deal for me. It feels like it topples over. Unless this is something different, I'd go try one so you can stop thinking about it if it doesn't work for you.
Btw, it's very common that wide decorational strap sold separately. Kind like the thinking of bag charm. Some premium designer bags charge around 1000 dollar on the strap, coach strap for 150 dollar seems to be reasonable price. This particular strap is sold by coach store for sure. I've seen it on website. Since it's new release so it's exclusive to the current sale, but maybe included in the next semi annual sale if it's not sold out by then.
It might have been sold in the store. Or someone might have taken it. Who knows... It might be in the stock room somewhere. I can't recommend this service at all. They're very unorganized.
I am totally gutted. Placed an order for my made to order rogue in early November and had an email to say it was in progress, but I called the store yesterday to find out if they had an ETA, only to find out there had been a problem with their system communicating orders between the UK to New York, and the last 4 months of orders had never been received! I was given the option of a refund or a rush 6-8 week order. It worries me having it rushed and it coming with issues, so I’m just going to go and get a refund today. It’s too much money to risk anymore going wrong considering they didn’t even get it into production! Has anyone else had this problem from London?
This happened to me but I got the run around for almost a month before they offered to refund me. They also said they would not be able to rush the order if I still wanted it made because it's an exotic so it would still take 12 weeks. I told them no and took the refund. However I'm in the US not London. I'm super disappointed over it still! Oh and the reason was the bag got lost in transit.
I saw your story!! It was the reason I then decided to chase mine up! It’s so awful! I went and saw my SA today and got the refund. He was really annoyed because he’d said he’d been told 3 days ago all bags were on track from New York so I have no idea what’s gone on! Mine was an exotic too, but they did say they could put a rush on it, but I just didn’t trust it at this point! It makes me wonder how many people have received their MTOs recently?! Haven’t seen many photos of them. Such a shame, I thought it was such a cool idea and was so looking forward to getting my MTO.
I was thinking the same thing, we haven't seen any new MTO bags posted here in a while. Did they just completely mess up everyone's orders from summer? I would love to try again, but not until they get their act together. I don't trust them either at this point. I'm sorry this happened to you to!
Hello dear ,
Omg really?? I am considering in getting one. Do you think they will fix the issued ? I ready love the Rogue and how inexpensive it is compared to other Made to order service.
I would consider selling some of my bags to fund a unique MTO bag but I agree with Fayden....not until they get their act together on this.
Hi fayden . I am happy to hear you issue got solved. I am a customer and I understand your frustration. Don’t you think that maybe the store was busy during the holidays time and maybe that’s way the store didn’t answer you right away. I mean customer services take care of your first because the only job the do is to take calls. I really want to take my chance to order this bag but I don’t know if you can give an advise base on your experiences.
Who can give me more feedback. I want the Rogue dark denim and python handle in white with the zipper in white too.
I would appreciate and feedback
I understood it was busy for sure, I gave them weeks and weeks to get back to me. I was told a bunch of times that my bag was at the ware house and being shipped but never was. Finally the manager offered me a refund and said the bag was "lost". I was never angry with them on the phone or anything like that, I'm always very polite, very nice and very understanding. I just came here to vent.
If you place an order it's a long time to wait and the possibly a chance of never actually getting it!
Has anyone in Canada done a MTO Rogue, and how was the experience for you?
I am still tempted to try one out, despite these horror stories... but if they can't even manage to get a bag shipped within the USA, I'm worried about their logistics when sending one out of the country.
I am still tempted to try one out, despite these horror stories... but if they can't even manage to get a bag shipped within the USA, I'm worried about their logistics when sending one out of the country.