Finally caught up on this thread and I too had an interesting experience dealing with Amelia and my MTO Rogue. I placed my order just after my honeymoon so mid October. I got the shipment email around mid December that it was being shipped to the store and then never heard from Amelia that it was on its way to me. I gave it a few days and called and she finally called me back a day or two later, gaving me some BS that UPS sent it back because my zip code wasn't valid for the city I entered. I know this is a load because 1) I was having it shipped to my job and either city name entered works with the zip code and 2) they go by the zip code anyway because shortly after I moved I had a package sent where autocorrect on my phone kept the city as my previous city but the zip code was correct to where I had moved to and it was delivered properly. My bag arrived December 23 and while it was perfect, the Coach box looked like it had been beat up, a corner soaked in water, and the dust bag is all dirty. Sadly I had to throw the box away. I was pretty disappointed in the experience considering the bag is over $1000. Reading all these posts I wonder if this is Amelia's MO to fudge the truth. Regardless my bag turned out gorgeous, but I'm not sure I trust the process enough to order another.
