Same for me, it's been 2 weeks already and so far I only got the reply to surgeries suggested to me.. Then I asked price estimates and only got a hello.. probably different person replying each time but it's been a mess so far.. communication with them is slow and almost impossible. They read the messages.. then only send something like hello, ignoring every question I asked (I wish I could show the convo here because it's just so ridiculous) then disappear again. 2 weeks to only get recommended procedures without even getting the prices? If they are this hard to get in touch with, I don't even want to imagine how it would be if I needed some important answers AFTER the surgery... Clearly a factory clinic after all, too busy to even finish the consultation! Oh and at 1,5 weeks I did ask why they are ignoring me and they apologized, gave a list of which surgeries they recommend, then they disappeared again. And I'm here left wondering how much they cost, which surgeons they recommend, scar locations, available slots for summer, and other important questions that they read but ignore. I have no idea what's going on at DA but I'm staying away from that place. This can't just be a language barrier issue because when they finally have time to reply something their English seems fine.