Consigning/buying with The Real Real TRR

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I should've thought that this could've been the case. Hopefully TRR will track the item and see if it was purchased and returned somewhere along the way. Someone really could've damaged it and returned it since that's what happened to a pair of boots I bought. I know that was the case because the shoes had different soles glued on that weren't in the photos.

Also, I believe it would have been relisted by now if it were going to be, so it must be going back to the cosigner or being investigated as to who soiled it.

To me, that just makes more sense upon thinking about it. I doubt it would have initially made it onto a mannequin being soiled. It's possible but more likely was returned after being worn or tried on after putting lotion on. I hope that the consignor if they get it back fights the return. All of this just makes me more and more leery about giving them anything else. The boots you mention are a prime example. In my opinion, it really is a great place to buy as you really can return just about anything even if they say you can't and the prices for the most part are lower than anywhere else. It is not such a great place to sell your items unless you really just want the stuff out of your house and can't deal with selling it yourself. That was my case for everything I sent them but now that I am down to just maybe 10 to 20 things I may not go this route anymore.
 
To me, that just makes more sense upon thinking about it. I doubt it would have initially made it onto a mannequin being soiled. It's possible but more likely was returned after being worn or tried on after putting lotion on. I hope that the consignor if they get it back fights the return. All of this just makes me more and more leery about giving them anything else. The boots you mention are a prime example. In my opinion, it really is a great place to buy as you really can return just about anything even if they say you can't and the prices for the most part are lower than anywhere else. It is not such a great place to sell your items unless you really just want the stuff out of your house and can't deal with selling it yourself. That was my case for everything I sent them but now that I am down to just maybe 10 to 20 things I may not go this route anymore.

You are very brave! I was thinking about sending in some things but what happens if the items don't sell? Do they send them back to the consignor? The idea of people potentially soiling my items, wearing and returning them, damaging them kind of gives me the willies, lol. If TRR contacts the consignor about the soiled dress or sends it back I'm sure that person will know immediately if it was their oversight or a return issue. And I'm sure if it was a return issue they will fight it as they will be as grossed out as I was. If it was an oversight I'm sure they'll instantly remember what happened to the dress. TRR really should do their due diligence before sending that dress on to anyone because it could be a bio-hazard and it's not fair to subject anyone to that. And if the consignor was not the person who soiled the dress, then that's at least 2 people TRR sent germs and viruses and potential health problems to.

P.s. it definitely wasn't lotion, someone did the nasty in that dress and got nasty all over it, to put it in a "PC" manner. And the way I found it was because I was searching the interior for a care and size tag. It wasn't near the hem of the dress and i didn't see it on first inspection but did notice the very strong odor. So it's possible TRR didn't look at the lining well enough. But that's an inexcusable oversight in my opinion.
 
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You are very brave! I was thinking about sending in some things but what happens if the items don't sell? Do they send them back to the consignor? The idea of people potentially soiling my items, wearing and returning them, damaging them kind of gives me the willies, lol. If TRR contacts the consignor about the soiled dress or sends it back I'm sure that person will know immediately if it was their oversight or a return issue. And I'm sure if it was a return issue they will fight it as they will be as grossed out as I was. If it was an oversight I'm sure they'll instantly remember what happened to the dress. TRR really should do their due diligence before sending that dress on to anyone because it could be a bio-hazard and it's not fair to subject anyone to that. And if the consignor was not the person who soiled the dress, then that's at least 2 people TRR sent germs and viruses and potential health problems to.

P.s. it definitely wasn't lotion, someone did the nasty in that dress and got nasty all over it, to put it in a "PC" manner. And the way I found it was because I was searching the interior for a care and size tag. It wasn't near the hem of the dress and i didn't see it on first inspection but did notice the very strong odor. So it's possible TRR didn't look at the lining well enough. But that's an inexcusable oversight in my opinion.
:throwup: if there was an odor I am sure someone would have noticed it prior to it being listed. That really is so disgusting. I am sorry that you were the recipient of the vile dress.

In regards to your stuff selling. It mostly does as they run countless sales that make you wonder why you bothered to consign it in the first place. Unless you are doing a massive clean out I don't think they are the best venue. On higher end bags and jewelry they wait a month and if it hasn't sold ask you if they can put it on sale. They did that to me with one of my items and I told them no. I immediately got a response from the gentleman saying that they would be sending it back to me. I responded that was fine if they wanted to do that but I was fine with leaving it there at the current price as it is already quite low for what it is. I didn't hear anything and then got a survey from them asking how they did. I told them that I was put off by his immediate response of well you don't want to put it on sale then we are sending it back and that I probably would not continue to consign with them. I got a note just a few hours later from the same guy saying they were keeping the item and not putting it on sale and he was sorry for any misunderstanding.

Most of my stuff has sold and there was a lot of it now I am just down to 2 pages worth. Collectively the money has added up nicely but so many items sold for 48.00 for a 500.00 dress that was nwt's and my cut was less than that. So I try and just look at the big picture. I didn't have to do anything but bring it to my living room and let the woman haul it away. By the time I am done consigning there I will have a pretty hefty sum. Actually, I have that already. I just try not to think of the initial cost.
 
You are very brave! I was thinking about sending in some things but what happens if the items don't sell? Do they send them back to the consignor? The idea of people potentially soiling my items, wearing and returning them, damaging them kind of gives me the willies, lol. If TRR contacts the consignor about the soiled dress or sends it back I'm sure that person will know immediately if it was their oversight or a return issue. And I'm sure if it was a return issue they will fight it as they will be as grossed out as I was. If it was an oversight I'm sure they'll instantly remember what happened to the dress. TRR really should do their due diligence before sending that dress on to anyone because it could be a bio-hazard and it's not fair to subject anyone to that. And if the consignor was not the person who soiled the dress, then that's at least 2 people TRR sent germs and viruses and potential health problems to.

P.s. it definitely wasn't lotion, someone did the nasty in that dress and got nasty all over it, to put it in a "PC" manner. And the way I found it was because I was searching the interior for a care and size tag. It wasn't near the hem of the dress and i didn't see it on first inspection but did notice the very strong odor. So it's possible TRR didn't look at the lining well enough. But that's an inexcusable oversight in my opinion.


Thinking that perhaps the listers from TRR have a "quota" per day to get
items listed. Don't think they have or take the time needed to due diligence
on designer items much less pay attention to overall condition with a fine
tooth comb, sort of speaking.

All items should be inspected properly & rejected for unsightly stains
& odors. And not sure if they require items to be sent "cleaned" before
listing, IYKWIM
 
Thinking that perhaps the listers from TRR have a "quota" per day to get
items listed. Don't think they have or take the time needed to due diligence
on designer items much less pay attention to overall condition with a fine
tooth comb, sort of speaking.

All items should be inspected properly & rejected for unsightly stains
& odors. And not sure if they require items to be sent "cleaned" before
listing, IYKWIM

They should absolutely require clothes be sent cleaned but I doubt they'd enforce that or even check it considering what I received. Maybe they should have everything not NWT dry cleaned themselves before listing? Seems like a good idea? Although I did once receive a NWT dress that was worn, torn, and drenched in some sort of lavender body oil.
 
:throwup: if there was an odor I am sure someone would have noticed it prior to it being listed. That really is so disgusting. I am sorry that you were the recipient of the vile dress.

In regards to your stuff selling. It mostly does as they run countless sales that make you wonder why you bothered to consign it in the first place. Unless you are doing a massive clean out I don't think they are the best venue. On higher end bags and jewelry they wait a month and if it hasn't sold ask you if they can put it on sale. They did that to me with one of my items and I told them no. I immediately got a response from the gentleman saying that they would be sending it back to me. I responded that was fine if they wanted to do that but I was fine with leaving it there at the current price as it is already quite low for what it is. I didn't hear anything and then got a survey from them asking how they did. I told them that I was put off by his immediate response of well you don't want to put it on sale then we are sending it back and that I probably would not continue to consign with them. I got a note just a few hours later from the same guy saying they were keeping the item and not putting it on sale and he was sorry for any misunderstanding.

Most of my stuff has sold and there was a lot of it now I am just down to 2 pages worth. Collectively the money has added up nicely but so many items sold for 48.00 for a 500.00 dress that was nwt's and my cut was less than that. So I try and just look at the big picture. I didn't have to do anything but bring it to my living room and let the woman haul it away. By the time I am done consigning there I will have a pretty hefty sum. Actually, I have that already. I just try not to think of the initial cost.

Thanks for the great info! Yes, I agree it's best to look at everything collectively, much less disappointing that way. And there is something to be said about not having to deal with the public! And when it all adds up to a decent sum and you can go buy yourself something spectacular, hopefully that takes the sting away. I'd rather have one really nice item that I've been lusting after than many things I don't use or wear anymore, especially if someone else (TRR) handles the transactions for me.
 
They should absolutely require clothes be sent cleaned but I doubt they'd enforce that or even check it considering what I received. Maybe they should have everything not NWT dry cleaned themselves before listing? Seems like a good idea? Although I did once receive a NWT dress that was worn, torn, and drenched in some sort of lavender body oil.


Smell/scent can be very subjective.. think these items pass through
"many hands"? before they get to us the consumer & who knows
who sees what & if they do point it out, who knows if it is even addressed..
They probaly get oh we'll take care of it & ship it out anyway, IYKWIM

TRR should be more discriminating..my experiences are mixed but
at this point, I'd rather see what I am buying then deal with unexpected
issues..
 
Thanks for the great info! Yes, I agree it's best to look at everything collectively, much less disappointing that way. And there is something to be said about not having to deal with the public! And when it all adds up to a decent sum and you can go buy yourself something spectacular, hopefully that takes the sting away. I'd rather have one really nice item that I've been lusting after than many things I don't use or wear anymore, especially if someone else (TRR) handles the transactions for me.

So far I have made enough to pay for my new Mercedes convertible. So yeah way more stuff than I ever would have been able to get listed and keep my sanity. Though without a lot more to list I may opt to go a different route for a better roi.
 
So far I have made enough to pay for my new Mercedes convertible. So yeah way more stuff than I ever would have been able to get listed and keep my sanity. Though without a lot more to list I may opt to go a different route for a better roi.

OMG!!!! That is amazing. How many items did you consign with them?
 
Hi all!

So I have been packing and unpacking a consignment box to test out the RR and I CANNOT decide whether or not to go through with it after reading reviews!

Right now, I mail in consignments to Second Time Around (some to the Burlington VT store and some to Boston) and I have been consigning with them for about 7 years. It always turns out pretty well, most of my items sell and they will return the items to me at no cost (though I obviously pay to ship to them). Their % split is less favorable than the RR (40% or 50% depending on what their promo is), BUT you receive an extra 10% if you use credits for store purchases (which I always do).

But, the RR's recent 'first time consignor' promos have intrigued me so I have been curious about trying them...however...I've prepared a great box of about 20 items to test (I decided to leave out jewelry and very high end items for this test run) but I am anxious about their acceptance process. Maybe half of the items are NWT, but a few others are in great condition but used: a Missoni runway sheath dress with paillette sequins (a couple are slightly bent), Bal sandals that are stark white but have been worn once so there is sole wear. Everything else is pretty much perfect, but mostly clothes and very few accessories. I am absolutely positive that my consignment store would take all of these items and price them very well. SO, I guess my question for the group is this: how does the RR's acceptance process + pricing of items stack up against brick and mortar consignment shops?
 
So far I have made enough to pay for my new Mercedes convertible. So yeah way more stuff than I ever would have been able to get listed and keep my sanity. Though without a lot more to list I may opt to go a different route for a better roi.

That's impressive. Unfortunately, I don't have that much stuff to dispose of. I sure wish I did, though! It's awesome that you've been able to take items you don't use & turn it around to buy your car. I've seen the pictures you posted. It's gorgeous & really suits you!
 
That's impressive. Unfortunately, I don't have that much stuff to dispose of. I sure wish I did, though! It's awesome that you've been able to take items you don't use & turn it around to buy your car. I've seen the pictures you posted. It's gorgeous & really suits you!

Thank you. It has felt very freeing to get rid of so much stuff that I couldn't wear or just didn't use. It was the best option for me sending my stuff to TRR. There is no way I could have listed so much stuff, or even sent it to another consignment shop that would have sold it for more. There was just too much to ship anywhere. With only a few things to let go of TRR would not be my 1st choice to send stuff too as it really favors the buyers and you will get a lot less than you were anticipating with all the sales that they run on a daily basis.
 
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