Consigning/buying with The Real Real TRR

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Bored on a Saturday afternoon and decided to browse TRR. Found this cute Chanel, but the asking price is only $50 less than retail for a pre-owned bag.:confused1: It's time to visit the store.

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Asking Price $5,150.00
Est. Retail $5,200.00
 
What are your experiences selling with TRR? I consigned a few pairs of shoes just to see. The shoes were sold pretty fast even though they were all used (but in very good condition). I am pleasantly surprised! Before the consignment the representative scheduled a virtual zoom meeting with me but did not show up! She also did not apologize afterwards, as if it did not happen. Now she kept emailing me asking me if I have more items for consignment. It is kind of annoying.

I'm also getting their emails, it is time for another closet cleaning.
 
If you don’t have a receipt from UPS, it’s hard to prove that you actually shipped 3 bags. The receipt shows the weight of the shipment and 3 bags would weigh significantly more than one bag. It was unfortunate.
The TRR customer service checked their record and it showed its 8.0 pounds, I think that's about right. No way a light LV denim bag weights that much...
 
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Here's an ethical question/dilemma I am currently having: I like to think I am doing a good thing by buying gently used. I usually check for must-have items on TRR and Fashionphile first before I buy retail as it's greener, eco-friendly, etc. However, with all of these recent lootings (another heartbreaking day today on the Mag Mile in Chicago), I am now worried that buying any luxury goods on one of these sites - esp NWT items -- will very likely be contributing to criminal activity. I wonder if there is any way for these companies to track stolen merchandise or if they just take these things no questions asked?
 
They processed my refund yesterday, less the original shipping of $11.95. I don't think I'm going to ask for it to be refunded because they had to pay to ship the bag to me, even if it was stained.

Unfortunately, they relisted the bag with no mention of the white stains on the front:

did they drop the price when they relisted the bag? do you have pictures of the stained front? thanks
 
Their condition evaluation does not make any sense. One bag that I consigned was listed as excellent with no sign of use. It clearly has some faint scuffs. One pair of shoes was listed as good with moderate wear through out. It was never worn!
 
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Their condition evaluation does not make any sense. One bag that I consigned was listed as excellent with no sign of use. It clearly has some faint scuffs. One pair of shoes was listed as good with moderate wear through out. It was never worn!
I am working with my consignment agent now. Some items I got from the and never worn have been returned due to condition. Well I don’t get that as I got them from you that way
 
Hi all, I would really like to purchase a St. Martin or St. Jeanne which are both discontinued. But was wondering which website is the most trustworthy? The Real Real seems to have a larger selection but I'm not sure about their authentication process. Have any of you had success on other websites?
 
Hi! I have purchased through Real Real several times but usual new with tag shoes and accessories - and like it but for larger purchases I think Fashionphile has a stricter authenticity process (they declined one of my authentic Chanel bags because they didn't like the quality of the stitch holes on that season. I never noticed it until they pointed it out so I went back to Chanel about it - and while I found it annoying it made me a loyal purchaser going forward that they had such a particular eye!).
 
Hi all, I would really like to purchase a St. Martin or St. Jeanne which are both discontinued. But was wondering which website is the most trustworthy? The Real Real seems to have a larger selection but I'm not sure about their authentication process. Have any of you had success on other websites?

They've let a lot of fakes through their "strict" authentication process and were exposed a couple years back for using their copywriters as authenticators. I wouldn't trust them with a super expensive item.
 
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Just buy the real deal from the authentic vendors. It’s probably just a couple hundred dollar difference anyway. The feeling of a new bag vs. a used bag- is that much of a difference. It’s better to buy what you can afford brand new, than hand me downs. You don’t know where that bag has been to. Especially in times of the pandemic.
 
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