Sadly there are so many wonderful resale options that just don’t have the exposure that TRR does. I love AFF! They are awesome to work with but unfortunately sales take a long time. I sent them 4 Hermes bags. It took months for them to sell one Birkin and a Kelly just finished being paid for on layaway. I had to ask for my other 2 bags to be returned after 10 months sitting there. I am going to give them to TRR on Thursday. The one Birkin I gave them sold in a day of listing it. While I would not buy anything that I could not return a lot of people do.
Consigning/buying with The Real Real TRR
- Thread starter KPCoppola
- Start date
TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others
I love AFF too but I noticed that compared to many other re-sellers, their prices are the highest and I think that's why they don't sell as quickly. I suppose it's great when you want to sell something and make as much as possible but I wouldn't want it sitting there either.
Last edited:
I asked her to lower the prices and she did. They were listed in line with what TRR listed my B for. Once your bag has been sitting on their site it takes a lot longer to find it. My bags were on page 8 and 9. You had to go through a lot of bags just to find it. On TRR you can eliminate sold items to easily access what is available. So I think it’s a combination of things. While I totally trust AFF I probably would opt to consign with TRR on higher price items. When buying I personally favor AFF or Fashionphile.
Sometimes they say items are not returnable, like from sales, I guess that wouldn't grip if it is fake though, but might be a rather complicated issue to address if they play stubborn. Being in Europe, TRR is not a great choice due to custom charges and all that, which even if you can return something are not refunded. I might just have had bad luck with them, but I wasn't happy with my items as they light them so brutally, you often can't see flaws, what they consider "light wear" can be major wear, and they do not feature in smell and 2 items smelled so horrendously of moldy old cellar, I had the asthma attacks from hell.
I have a complaint about the condition of their bags. I have not had luck with any of their bags in the past year. Almost every single one of them has been touched up/dyed. The ones I received were not in the original condition. I have sent back 2. One had the varnish stripped. The second smelled like an old lady. The last one was obviously dyed. TRR is refusing to take back this last bag and has stopped communication. I was forced to do a chargeback on my credit card. I will never, ever purchase anything from them again! Their clothes smell like it has been sitting in someone’s grandmas closet. Their handbags are touched up or dyed. I’m done. End of rant!
I called just yesterday about a bag that I wanted to return. It was a white bag that was redyed. The leather in the straps was a dingy gray/used and the bag leather was a perfect clean non-matching stiff white and was already cracking from the dryness of being redyed. I understand your upset for sure! They did take mine back but I spend a lot of $$$$$ there so maybe that is why? Do you have a history of big purchases, because I think that helped me a bit. She was reluctant at first but I directed her to my purchase history and she was fine with it, then. I had ordered another 3 bags the previous week and they were fine. It is hit and miss, I think. More miss, lol.
I don’t like the no returns on bags policy especially when they provide very few photos compared to companies like Fashionphile and Yoogi’s Closet, both of which take returns. I am uncomfortable purchasing a bag from them.
I only bought a few items but they had a terrible smell of crypt with mothballs... I could have been unlucky but it was totally wasted money, sent one back and due to import charges and them not refunding postage, I basically spent quite a bit of money for nothing
Thanks for your story. Boy! It really is hit or miss with them.
I have spent a small fortune with this company over the past few years. Initially, I received really nice items. The past year, I have had to return so many items. Their prices are good, which is why I keep going back. But, I am done with their handbags.
They did respond back to me and will issue a refund upon receipt of this bag. Thank goodness. I hate to do chargebacks on my credit card.
Maybe it is good that I have had bad experiences lately. Saves me $$$$$