Good morning ladies, I have a question for those of you who has experience in fixing a hole, although not a see-through, but quite visible, on the surface of the leather covered kisslock. I just got this foldover clutch from (I think) mid or late 2000-s secondhand locally, and it's in a very good condition, so I only wanted to refresh it with a leather cleaner and moisturize. While cleaning, I accidentally scratched the surface of the kisslock with my nail and a good chunk of leather (about 1/4") fell off, baring the metal underneath. I was in shock how easily that happened - I'm usually very careful with my bags, and all one would expect from the effort was maybe a visible surface scratch, but not a hole! I even thought it's not a real leather, but my husband said it looks real to him, just very thin. He said most likely they use low-quality pieces in the areas that usually stay covered (the kisslock is located within the fold). The clutch isn't even that old, not even 10. Anyway, I need to fix it somehow, although I understand it won't be possible to hide it 100%. And since it's not just a surface scratch and metal is showing, I'm thinking about some sort of a paint with a resin quality (I'm sure there's a proper term for that, I just don't know it). Probably the aces of leather revival that visit this forum are familiar with those materials. I'm also attaching the picture of this disaster.
And while I'm hear, one more thing - I actually try not to annoy people with questions if I can find answers by searching, but Rehab and Rescue Club threads are enormous, and I'm completely lost with this one. There're two bags that my sister has asked me to reshape, one with a lining and one without it. They're practically new, but both got buried underneath a pile of clothes and lost their shape. My question is how you can restore the shape without washing the bag (and without getting it wet if possible), especially the Legacy tote with the signature striped lining?
Any ideas and suggestions will be greatly appreciated. Good day to you all!