I thought I'd share my experience getting a replacement hangtag, since I imagine some folks out there are in need of them. I had read online that you can request a brass or silver metal replacement tag from
Coach, and I have done that successfully by emailing Coach. They sent me a hangtag very quickly, for free. I had also read that it's possible to drop by a Coach store and ask for a hangtag, and that they will do their best to help you by offering whatever orphaned tags they have in the back. I was a bit leery of this method, being an introvert, but I finally decided to give it a go as I was hoping for a leather tag this time.
I went by a Coach outlet store at a large outlet mall (Katy Mills Mall, for those of you in the Houston area). I wasn't sure that an outlet store would allow this, but I figured I'd try. The store was pretty empty and it was a quiet evening, so I went on ahead as I hoped I would not be bothering the staff. I was carrying the bag in question--my rehabbed vintage brown NYC Stewardess bag--and launched into the whole thing about free tags, etc. At first, the person I spoke to (turned out to be a manager) was not sure what I was asking about--she stated that they sold tags, so I might have to purchase one--but after a bit of discussion, she offered to have someone bring out their box of orphaned tags and let me pick one.
A very helpful young woman brought me the box and we went through it, looking for a nice match. She was very chatty and we discussed the greatness of vintage Coach bags. After a few minutes I selected a tag that was a good match for the color (I think it is tabac, she said it might be mahogany). I know it's not the original vintage type tag and the metal grommet is silver and not brass, but it looks pretty nice! She even gave me a bit of chain to attach it. The box held quite a few tags of different colors and styles, mostly black and brown.
So I can report that my attempt to replace the hangtag on my vintage bag was a success. If you need a tag and don't want the brass or silver one Coach will send you (they are really shiny and nice, but heavy), give a brick and mortar store a try. Even an outlet may have some tags to pick from. It may take a little explanation, but in the end it's worth it.
Anyway, I may share some photos of the rehabbed bag, it's not as amazing as the rehabs you all share here, but it is much improved over its sad state when I bought it. And I do enjoy carrying it.
. Here is the creed... If anyone knows the color that would be fantastic. The listing said taupe but she is definitely a brown.. not chocolate or mahogany though.
