I bought another NYC saddle pouch immediately, because I loved this black one so much (the other is red, and now there's a flannel one coming, oops hehe), so I have that to compare. The red one feels AMAZING, sooo silky and supple, and the poor black one is squeaky stiff :/ So just normal dish soap, I currently have Dawn. I don't imagine I need to use much, right? I'm going to have to order conditioner before I try...I see Apple mentioned the most, and Blackrock. I was thinking of buying both, just to have options. I sure wish I could get the search dropdown menu to cooperate with my darn phone! Thanks for the help, everyone here is so awesome