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^^ That's my point. Coach is not known historically to be an inferior brand...but, in the past year the quality has deteriorated to the point that it becomes a safety net. That's something you would expect from an inferior brand.
^^ That's my point. Coach is not known historically to be an inferior brand...but, in the past year the quality has deteriorated to the point that it becomes a safety net. That's something you would expect from an inferior brand.
logically you'd think if the stuff is bad the company would have a horrible policy of both return and warranty. forever21 for example, no returns whatsoever..only credit to exchange and even that's limited!! why? because once you buy it they don't want lose the cash in returns. you might be caught up in the moment and think oh, it's cute! and you know that stuff there flies off the shelf..so if you don't get it then you might not see it again..
as for warranty? there is none.
I only have two Coaches (one new and one pre-loved) and have had no problems with them, but I've seen reports here about the exact same bags where others have had problems - so I guess I got the "pick of the litter" on mine!
they just dont make it like they used to... a total cliché but this is true of anything. i also know coach stands behind their product and if it is defective i wont b stuck w a lemon. i cant say the same for other brands.
That's about the sum of it.
Coach was built on their reputation of quality leather goods...I look at my mom's bags from the 80's with the thick, rich leather, durable hardware and perfect stitching...something definitely worth investing in. I do not recognize that same quality in many of the lines produced today. We can debate the reasoning behind it all day long, but no longer can one buy a bag with the Coach name and be completely assured of quality craftsmanship and materials, like they used to be.:s
I was just at a Coach store today grousing to the salespeople about this. I had a PCE burning a hole in my pocket, but couldn't find a single thing I wanted, either style-wise or quality-wise. I mentioned to the salespeople that if Coach brought back the thick leather of yesteryear, the classic styling, or the Legacy-type bags, including that gorgeous silk striped lining, I'd be willing to spend $500 on a bag. The saleslady said that they keep telling corporate to bring back the striped lining, but that they were told that the thick quality leathers are not "cost-effective." I'm very disappointed.