I've received a few things in a mailer. One of them was the mini. Jamie in chambray. It was nicely wrapped. I have never received a full-fledged purse in a padded from JAX. I will tell you one stupid thing they did: I'm a long-standing customer who happened to pay with PayPal. Unfortunately, they sent it to my post office box! They never checked my account. Or even called me to to verify the address. I think it must have been sent from an outlet store. They sent it Parcel Post and USPS sent it to Seattle. I live on the east coast, and by the time I got it, most of the return window had elapsed. I didn't have time to return it. Jax also sent a Mini Rowan in a padded envelope via Parcel Post. That also took three weeks.