I was told the same thing. I wear a 7 & they are just a little tight at first, but stretch out to fit perfectly. I have the $98 cashmere lined style with the 1 button on it. Was lucky enough to find my first few pairs at the outlet in the past, but I love them so much I just ordered another with PCE. They are well worth it to me, definitely my HG gloves lolI buy 6 1/2 and they feel a little tight at first. I find after awhile they stretch out, especially over the knuckles. My SA advised that I make sure the gloves are always on properly -- pushed right down between the fingers -- so when they stretch it is in the right places.
I have the same one in teal. They are beautiful. I brought them as a Christmas gift for someone last year but never found anyone to give them to. I only paid $19 at the outlet but I don't want to part with them.They definitely fit tight at first. They will stretch out. I have the longer style leather ones that are cashmere lined. In fact I love them so much I have them in hot pink, teal, black and brown!