Every time I've returned a damaged item, they've put "changed mind" as the return reason.
Figures! Why am I not surprised. SMH.
Every time I've returned a damaged item, they've put "changed mind" as the return reason.
Me too.Every time I've returned a damaged item, they've put "changed mind" as the return reason.
Ew, that looks dirty! I haven't gotten mine yet. It is supposed to come tomorrow. I think Harley has it.@whateve can you check something for me? I just got the metallic color camera bag and when I opened the zipper I saw the packing paper stuffing had stains on it from the zipper. It got on my fingers too when I touched the zipper so I took a tissue and wiped the whole zipper. I don't understand why would a brand new bag that came perfectly packaged have this? Can you do a wipe check of your bag's zipper to see you get the same? Is this something I should be worried about? Does Coach use some sort of lubricant on the zipper during manufacturing so it glides easily? I wiped all the hardware down so hopefully nothing gets stained when I use the bag.
Ok let me know tomorrow. I'm curious if yours has a dirty zipper too. All the stains are from the zipper alone! The border rivets were fine.Ew, that looks dirty! I haven't gotten mine yet. It is supposed to come tomorrow. I think Harley has it.
Argh! I hope it isn't bad.Ok let me know tomorrow. I'm curious if yours has a dirty zipper too. All the stains are from the zipper alone! The border rivets were fine.
Oh, that's so crazy! I didn't have anything on mine.@whateve can you check something for me? I just got the metallic color block camera bag and when I opened the zipper I saw the packing paper stuffing had stains on it from the zipper. It got on my fingers too when I touched the zipper so I took a tissue and wiped the whole zipper. I don't understand why would a brand new bag that came perfectly packaged have this? Can you do a wipe check of your bag's zipper to see you get the same? Is this something I should be worried about? Does Coach use some sort of lubricant on the zipper during manufacturing so it glides easily? I wiped all the hardware down so hopefully nothing gets stained when I use the bag.
Yes it's beautiful! The metallic blue on top is my favorite! I'll post a pic tomorrow.Argh! I hope it isn't bad.
ETA: Other than that, do you love it?
Oh, I understood that. I was just pointing out why they might put “changed mind” if you returned it in store, instead of damaging it out right away. If I’m the manager, I’m trying to at least sell it instead of just losing any possible resale value.Makes sense. But I didn't buy it in the store. It was FOS purchase.
That’s awesome!! Glad you were able to get the adjustment ;0)I want to send a big thank you to @Lee22 for posting (and @Roro for confirming your experience) on getting a PA for the recent sale. One of my items arrived just in time for me to pop by the outlet before it was closing tonight. Not ideal, but for a $100 adjustment I decided it was worth it. The SAs told me that today was the last day for the 70%, but even if not I am more comfortable having the bag at 70% vs. only 50%.
Plus I picked up this little guy for 70/20! All in all it was a good trip.
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Thank you for pointing this out!Most deletes are 60% off.