Coach Factory Online Sale Discussion Thread

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#3,841
kells1983 said:
I got a shipping notification this morning before 7am... My order was placed Friday when I posted the message above. I'm not in a huge rush because everything I bought was a selfish "me" purchase, but it's always interesting how some FOS orders ship within a day or 2 and others take much longer! Mine were all from the reserve so maybe that's a hold-up? Lol ;)
Check your email now!!
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That's been my big gripe for so long now. They won't ship in the first come first shipped basis. So many who order early on the first day don't get shipping until days later, then people who order a day later get theirs shipped immediately! I don't care if the order is for one or 10 items, they should ship in the order that it was received.

Doing that also causes early orders to be short changed if the items are in short supply and they oversold them.
 
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#3,842
Suzanne B. said:
That's been my big gripe for so long now. They won't ship in the first come first shipped basis. So many who order early on the first day don't get shipping until days later, then people who order a day later get theirs shipped immediately! I don't care if the order is for one or 10 items, they should ship in the order that it was received.

Doing that also causes early orders to be short changed if the items are in short supply and they oversold them.
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I wonder why they do that, because it really doesn't make much sense?!
 
#3,844
Suzanne B. said:
It's almost as if they let the orders pile up then take the one off the top of the pile and start shipping. (The top of the pile being the last order that came in, the first order to come in would be on the bottom of the pile.)
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I think you're giving them too much credit -- that would still imply that they're using a conventional method. I'll bet they position several floor fans around the stacks of paper orders, turn on all the fans at once, watch the flurry of papers zoom around in the air while they repeat this action over and over as soon as the last paper hits the floor each time. Once they get tired of doing that, they neatly stack up the piles again, but in alphabetical order by customers' last name.

There, that should explain these long delays in shipping. And if these shippers are stoners too, consider how long the alphabetizing would take.
 
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#3,846
I realize they have to charge shipping to make up for the discounts, but goodness, does that extra $10 (the $5 on smaller items is less of an issue) make me not want to buy things sometimes! It just doesn't seem worth it a lot of the time, especially with how slowly they ship things sometimes!
 
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#3,848
I ended up getting the talia rain boot for $37. (Can't pass up that price for those) went back to see what other sizes were still available for someone else and they are gone off the site completely. I wonder what else disappeared. And if they will be adding other things later because of it
 
#3,849
Caledonia said:
Disappointed when they show things on their website before sale that aren't included in sale (trifold wallet in crossgrain, large size).
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Maybe it will be posted later, they seem to like to add new things and offer events during the sale on each day.

You could try calling customer service and asking about the wallet. If it was previewed it is reasonable to expect that it will be offered for sale.
 
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#3,852
katev said:
Maybe it will be posted later, they seem to like to add new things and offer events during the sale on each day.

You could try calling customer service and asking about the wallet. If it was previewed it is reasonable to expect that it will be offered for sale.
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I will keep checking. I tried CS, they said it's not in their system now. Maybe yet to come.
 
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