Coach doesn’t want to encourage your business

TPF may earn a commission from merchant affiliate
links, including eBay, Amazon, and others

Lol. I don't think people that buy Prada are too interested in Coach.

+1 :laugh:

Especially 20-something women...Coach, in general, is not a cool brand to that demographic. The young 20-somethings fashion forward women I work with do not carry Coach. They carry Celine or Balenciaga...or completely unknown, nameless brands.
 
Last edited:
OP, I wouldn't take it personally. I'm guessing that SA is fully aware that she herself isn't necessarily within that demographic either and were she not an employee she probably wouldn't get PCE either. It seems to me that Coach probably already knows you will buy without PCE and that's one reason they don't send it to you. They're main goal is probably picking up new customers and getting people who don't buy as often to buy more. Which is why one woman's husband got the PCE after buying just one thing.
As far as I can tell most fashion marketing is towards the young and fashion conscience not because they're "cooler" but because they're more apt to spend money indiscriminately and often because they don't yet know exactly who they are. That's the bread and butter for any consumer and they've done the market research to prove it. I've decided to take that as a compliment. Because I'm probably no ones target buyer these days. But I think that's actually a good thing.

I agree. I receive the PCEs all the time; however, I don't buy Coach often. I buy most of my handbags from Barneys. In regards to LV; LV is definitely going downhill and they don't hold their value. I have sold quite of LVs to Yoogis Closet and you will be surprised how much is offered for your bags. If you look on the market, you can find dozens of LV bags being sold to resell shops that have been marked down substantially. I kept the more classic styles such as my Epi Speedys and Speedy 40 but fashionistas are falling out of love with LV.

I actually made a little money off of my Celine Luggage tote. I bought the bag before it was the "it bag". It depends on timing. Have you ever wondered why so many Chanels and Hermes bags are easy to buy resell now unlike before:smile1:? Nothing material holds their value. Just wear the bag and enjoy it. The trend on the street now is minimum effort bags (i.e. The Row; Bottega Veneta, Some of Phillip Lim's Bags; Valextra). A clean slate; more classic, clean, and understated fashion. This type of trend is not really a trend but a way where the most fashion forward, stylish (really stylish without pretentiousness); shine. These fashion forward people know their bodies, their style, and buy what they like and it shows.

I am on a tangent. I am a people watcher and from what I have found; 80% of the people are followers. They go for the same look: Big hair, red bottoms, short dress, Chanel or Hermes bag of choice, Cartier Bracelet, Hermes Bracelet and etc. The same kind of look. You have the 20% that likes what they like whether it is wearing a Coach bag with an Hermes Belt and some $5 bracelets. No matter what, they are put together. Now that is rare.
 
coachgirl555- I don't want to jump into anyone else's business, but the first time I read this reply to you, I read it the same way you did , and kind of had the same reaction (in my head) as your reply, but then I re-read it and realized (at least I think) that the poster was referring to the SAs spiel to Lizmil about Coach trying to cater to a younger demographic, and that potentially being the reason she no longer gets PCEs, and this poster was indicating that the SAs behavior was stupid and rude... I also think she was confusing you and Lizmil....then again, I could be totally off base here....just didn't want hurt feelings if none were intended!!


oh, and add me to the "no longer wanted" age demo. of the NEW Coach.....I'll be 47 in May!

This! My exact interpretation also!
 
OP, I wouldn't take it personally. I'm guessing that SA is fully aware that she herself isn't necessarily within that demographic either and were she not an employee she probably wouldn't get PCE either. It seems to me that Coach probably already knows you will buy without PCE and that's one reason they don't send it to you. They're main goal is probably picking up new customers and getting people who don't buy as often to buy more. Which is why one woman's husband got the PCE after buying just one thing.
As far as I can tell most fashion marketing is towards the young and fashion conscience not because they're "cooler" but because they're more apt to spend money indiscriminately and often because they don't yet know exactly who they are. That's the bread and butter for any consumer and they've done the market research to prove it. I've decided to take that as a compliment. Because I'm probably no ones target buyer these days. But I think that's actually a good thing.

+1 :laugh:

Especially 20-something women...Coach, in general, is not a cool brand to that demographic. The young 20-somethings fashion forward women I work with do not carry Coach. They carry Celine or Balenciaga...or completely unknown, nameless brands.

I am 40 and I carry the Balenciaga Giant Black Work Bag with gold studs; I also wear Rick Owens, Vince, Rag and Bone, Ann Demeulemeester and Ann Taylor. LOL
 
Hmm I guess that's why my PCEs stopped too--I've aged out!
All you have to do is look at the new Fall line and read what the new designer says to know that Coach is looking to become more trendy, young and hip!
Actually, it seems as if no one is interested in my age groups' business these days!
Sad as when I was young and hip ,I was also broke and clueless! lol
 
I'm WAAAAAAY out of the 20 something age range and I get PCEs. And, my SA takes good care of me when it comes to FP purchases. Please help me understand where Coach is finding out our ages and what we look like? I don't recall ever providing my DOB to Coach.
 
You can think I am stupid or rude what ever you want but it's my opinion and until you have had the crap that has happened to me happen to you...... you can think all you want about how incorrect it may be...
I like the fact that my brand new never used LV is increasing (not decreasing) in value by 3 to 6% or maybe more tomorrow ... say that about 95% of Coach bags.. as most of them will be worth 50% less as soon as they hit the FOS or the outlets


Whoa, girl, I was SUPPORTING you. The SA was stupid and rude, not you! Her position was incorrect.
 
Google yourself. That's what companies do.
They also have demographics from your address and phone # prefix.
There are dozens of was to get info for a "customer base study".
 
coachgirl555- I don't want to jump into anyone else's business, but the first time I read this reply to you, I read it the same way you did , and kind of had the same reaction (in my head) as your reply, but then I re-read it and realized (at least I think) that the poster was referring to the SAs spiel to Lizmil about Coach trying to cater to a younger demographic, and that potentially being the reason she no longer gets PCEs, and this poster was indicating that the SAs behavior was stupid and rude... I also think she was confusing you and Lizmil....then again, I could be totally off base here....just didn't want hurt feelings if none were intended!!


oh, and add me to the "no longer wanted" age demo. of the NEW Coach.....I'll be 47 in May!


CORRECT!! I confused the OP with Coachgirl, was trying to say the SA was at fault. Sheesh. Epic post fail. Got mad at the SA for being so dumb and rude and didn't read the posters clearly. So sorry!
 
Well all I know is if ever the day comes when any SA tells me I'm not going to get discounts or coupons or won't like their bags....whatever....because I'm too old and/or not the correct weight is the day they can kiss my old backside good bye as I'm leaving!!! Lol!
 
lizmill-The SA sounds clueless and tactless to me. I think she put two separate pieces of info together and made an erroneous assumption.
Coach is not sending PCEs out to customers every time anymore which we all know.
They would like to capture the younger market.This doesn't mean that is the only demographic that will receive PCEs!
I'm sorry she ruined your shopping experience that day. You are fabulous !:D

Coachgirl555-I had to read Classicshoppers response a couple times to understand what she meant as she confused you with the OP.
She's a sweetie so I knew she was referring to the SA not you!:smile1:
 
Coachgirl555-I had to read Classicshoppers response a couple times to understand what she meant as she confused you with the OP.
She's a sweetie so I knew she was referring to the SA not you!:smile1:[/QUOTE]


Thanks!!!! I've been dwelling on the fact that I caused Coachgirl stress with my mistake....my favorite part of this forum is the way the ladies all support each other, I feel terrible that my unclear post was taken otherwise!
 
Okay I don't know how Coach goes about deciding who gets a PCE but it seems to me that it's totally random. I also have seen no correlation between my buying patterns & the amounts of PCE's I get.. sometimes I won't get a single PCE for 1+ years and then I'll get one every time they have them.
 
Top