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OP, I wouldn't take it personally. I'm guessing that SA is fully aware that she herself isn't necessarily within that demographic either and were she not an employee she probably wouldn't get PCE either. It seems to me that Coach probably already knows you will buy without PCE and that's one reason they don't send it to you. They're main goal is probably picking up new customers and getting people who don't buy as often to buy more. Which is why one woman's husband got the PCE after buying just one thing.
As far as I can tell most fashion marketing is towards the young and fashion conscience not because they're "cooler" but because they're more apt to spend money indiscriminately and often because they don't yet know exactly who they are. That's the bread and butter for any consumer and they've done the market research to prove it. I've decided to take that as a compliment. Because I'm probably no ones target buyer these days. But I think that's actually a good thing.
coachgirl555- I don't want to jump into anyone else's business, but the first time I read this reply to you, I read it the same way you did , and kind of had the same reaction (in my head) as your reply, but then I re-read it and realized (at least I think) that the poster was referring to the SAs spiel to Lizmil about Coach trying to cater to a younger demographic, and that potentially being the reason she no longer gets PCEs, and this poster was indicating that the SAs behavior was stupid and rude... I also think she was confusing you and Lizmil....then again, I could be totally off base here....just didn't want hurt feelings if none were intended!!
oh, and add me to the "no longer wanted" age demo. of the NEW Coach.....I'll be 47 in May!
OP, I wouldn't take it personally. I'm guessing that SA is fully aware that she herself isn't necessarily within that demographic either and were she not an employee she probably wouldn't get PCE either. It seems to me that Coach probably already knows you will buy without PCE and that's one reason they don't send it to you. They're main goal is probably picking up new customers and getting people who don't buy as often to buy more. Which is why one woman's husband got the PCE after buying just one thing.
As far as I can tell most fashion marketing is towards the young and fashion conscience not because they're "cooler" but because they're more apt to spend money indiscriminately and often because they don't yet know exactly who they are. That's the bread and butter for any consumer and they've done the market research to prove it. I've decided to take that as a compliment. Because I'm probably no ones target buyer these days. But I think that's actually a good thing.
+1
Especially 20-something women...Coach, in general, is not a cool brand to that demographic. The young 20-somethings fashion forward women I work with do not carry Coach. They carry Celine or Balenciaga...or completely unknown, nameless brands.
You can think I am stupid or rude what ever you want but it's my opinion and until you have had the crap that has happened to me happen to you...... you can think all you want about how incorrect it may be...
I like the fact that my brand new never used LV is increasing (not decreasing) in value by 3 to 6% or maybe more tomorrow ... say that about 95% of Coach bags.. as most of them will be worth 50% less as soon as they hit the FOS or the outlets
coachgirl555- I don't want to jump into anyone else's business, but the first time I read this reply to you, I read it the same way you did , and kind of had the same reaction (in my head) as your reply, but then I re-read it and realized (at least I think) that the poster was referring to the SAs spiel to Lizmil about Coach trying to cater to a younger demographic, and that potentially being the reason she no longer gets PCEs, and this poster was indicating that the SAs behavior was stupid and rude... I also think she was confusing you and Lizmil....then again, I could be totally off base here....just didn't want hurt feelings if none were intended!!
oh, and add me to the "no longer wanted" age demo. of the NEW Coach.....I'll be 47 in May!