Chanel’s Rise & STALL: Defects, Difficulties & Deflection (formerly the 19 tote saga thread)

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I totally get what you’re saying, and I agree. I know people who want to own luxury items just because of the brand/name, but actually know nothing of the history of the brand; which is okay, I suppose. But, what’s worse, is they know nothing of the material or truly anything about the quality of the item - again, they just go by the name. I, on the other hand, like to know as much as possible about what I’m buying. It’s so important to be as informed as possible, especially when spending thousands of dollars on things.

I have enjoyed this thread - and have enjoyed reading your opinions!
Is there any way to quantify bad-quality years, or is it just too variable based on season, material, etc.? Fashionphile will tacitly acknowledge that the several years from roughly 2015 (?) were iffy. May just be so for CFs...?
 
I just asked my SA. She told me to bring it in and they will fix it, which will take one month :crybaby:
I’m so sorry this happened to you!! I would express huge disappointment with the SA and ask for some sort of compensation; especially since you just got the bag recently, a handle just completely falling out like this is totally unacceptable. I hope they will compensate you somehow.
 
I’m so sorry this happened to you!! I would express huge disappointment with the SA and ask for some sort of compensation; especially since you just got the bag recently, a handle just completely falling out like this is totally unacceptable. I hope they will compensate you somehow.
Do you think I should go in and talk to my SA again and ask if they could replace it?
 
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