I returned a Chanel belt to Saks and got credit back next day after it was processed. Hopefully your payment due does not happen before you get the credit back.They had already shipped it and couldn't stop it. She tried. She tried to see if they could just not deliver it and send it back but I have to accept and and send it back. I might take it to the Chicago store sat because I don't want my credit card to have those two jackets on it that I am not keeping. We are going on vacation soon and my card is going to be maxed out. I like to use that card because I get cash back for travel. And the Saks one was delivered on Monday so I don't know how long it takes them to process the refund.
what a story. Sorry to hear for this terrible experience. This is not acceptable - they ship 6 jackets but you only want two.
If you do not mind, I also love purple color. I am just curious which purple jacket did you buy?
Have them give you overnight labels for return because depending where you are sending back, it can take up to 5 days.
At minimum they can give you overnight labels for return.