Hi,
I was in the Vancouver Chanel boutique last week and I saw a red camellia zipped coin purse (i apologize if that’s not the correct name) and it was the only one the store had but the zipper was not zipping properly - is there a protocol for this? I really wanted to purchase it and maybe send the zipper for repair but the SA wanted to sell it to me for full price which I think is strange as it literally would not zip open. I’ve never purchased from Chanel before and I know other places (like LV) would not even offer a damaged product to a customer. Let me know what you think
I was in the Vancouver Chanel boutique last week and I saw a red camellia zipped coin purse (i apologize if that’s not the correct name) and it was the only one the store had but the zipper was not zipping properly - is there a protocol for this? I really wanted to purchase it and maybe send the zipper for repair but the SA wanted to sell it to me for full price which I think is strange as it literally would not zip open. I’ve never purchased from Chanel before and I know other places (like LV) would not even offer a damaged product to a customer. Let me know what you think