Chanel - London

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I've always been told by SAs that they don't do waitlists in the UK. Or at least not for popular items. Who knows, I feel like you get different answers depending on who you talk to, and we'll never know what the truth is. Frustrating.

I think there are waitlists...I remember when that crazy micro mini collection came out there was a waitlist.
 
I have tried contacting Harrods and am extremely frustrated at the lack of response. I am after a 19 and enquired to which they said there was a waiting list also wanted some sneakers but no response. I am super annoyed. I had a nice SA at the Chanel on Sloane Street but I never heard from him. How do people get contacts from SA's. I spent a good amount of money on a bag but I have to say I feel Chanel just treat customers like cr*ap!?
Email generic Chanel and after a week or so you get a response that tells you to call the store that Then tells you they are not able to pick up the phone.


Have you emailed NBS directly?
[email protected]

I got allocated an SA straight away. I was very specific on what I wanted though. Pics, sizes etc.

this was ace though thanks to Mazza86. They will allocate you an SA working there on site.
 
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I had a terrible experience in person a few years ago at Sloane Street. Would not go back. Same with Harrods.

But was lucky to find the most amazing SA at the Walton Street store (I was sent his details by another forum user).

I purchased my first bag last year and he made the experience wonderful. I have also been able to buy two bags remotely this year and have them shipped from London to Northern Ireland without any issues!! :love:

Hello! Do you mind sharing your SA details? Thank you!
 
Would anyone be able to recommend a SA to me please? I've tried two in Harrods and had no luck so willing to forgo the Harrods points and buy direct from a boutique if anyone has the details of a good SA.

Thanks
 
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