Chanel - London

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I saw your post about Harrods not replying to emails but I’ve had no issues with Harrods SA replying to my emails and have been really helpful. It’s a shame they haven’t replied to you.

I agree that Selfridges were really good experience .

Oh yes I’ve not got my WOC as it was purchased the week of Xmas but have pictures that my SA sent me as she was wrapping it up .
This is my little family which I love and feel grateful to be able to get with everything going on. :love:

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would you mind PM me the contact of your lovely SA please? I live in London and want a bag but apparently we can only buy remotely now x
 
I saw your post about Harrods not replying to emails but I’ve had no issues with Harrods SA replying to my emails and have been really helpful. It’s a shame they haven’t replied to you.

I agree that Selfridges were really good experience .

Oh yes I’ve not got my WOC as it was purchased the week of Xmas but have pictures that my SA sent me as she was wrapping it up .
This is my little family which I love and feel grateful to be able to get with everything going on. :love:

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Hi would you mind sharing the details with me please? Thank u
 
Hi All, thanks for your replies.

So I myself am trying to go through a new personal conceirge at Harrods...which I am also waiting to get in touch with me *sigh*.

I guess I’ll just browse whatever is left available when someone gets back to me.

However seems like if you have a contact on the floor things are much easier.
 
Hi All, thanks for your replies.

So I myself am trying to go through a new personal conceirge at Harrods...which I am also waiting to get in touch with me *sigh*.

I guess I’ll just browse whatever is left available when someone gets back to me.

However seems like if you have a contact on the floor things are much easier.
I did the same thing, contacted their personal shopping service this morning via email. I got an email back to say that they're forwarding my email to Chanel and nothing since. Haven't been able to get through to NBS on the phone at all. It's very frustrating that I have to keep chasing to spend my money.
 
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I did the same thing, contacted their personal shopping service this morning via email. I got an email back to say that they're forwarding my email to Chanel and nothing since. Haven't been able to get through to NBS on the phone at all. It's very frustrating that I have to keep chasing to spend my money.

Honestly been trying for the past few days. I sent an email to personal shopping, called customer service for past 2 days. To my surprise I got an email from Chanel this afternoon. Replied back and nothing since. The store is closing soon so I’m about to give up lol. will update if I am successful in purchasing anything

IG: roseroy_world
 
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Update: have been able to contact someone at Selfridges eventually this afternoon, but stock in accessories are limited for sale items. They were really helpful I must say. They seem to have lots of shoes. Maybe you all may have better luck through them if still interested.

IG: roseroy_world
 
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Update: have been able to contact someone at Selfridges eventually this afternoon, but stock in accessories are limited for sale items. They were really helpful I must say. They seem to have lots of shoes. Maybe you all may have better luck through them if still interested.

IG: roseroy_world
Did you make a virtual appointment for Selfridges or call them directly? Hoping to do the same x
 
Update: have been able to contact someone at Selfridges eventually this afternoon, but stock in accessories are limited for sale items. They were really helpful I must say. They seem to have lots of shoes. Maybe you all may have better luck through them if still interested.

IG: roseroy_world
So just an update lol I just got a response back from contacting Chanel directly only to be given a grossly useless response. Or are my expectations too high?
 

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