The part near the clasp is normal .... mine is also like that.View attachment 3558223
I just came home to inspect my bag thoroughly again before bringing it down to the boutique tmr, and I realise there's this dent in the middle part at the clasp area.. is this normal? And I took a pic with flash on and realise there's the chain mark at the top part of the bag. I for sure have never left the chain on the bag as the SA that served me told me not to do so, but now I realise this. Is this normal or am I being too anal [emoji30]
The part on top of the flap..... Sorry honey.... it looks like either caused by opening of the flap or the chain sitting on it. I think you'll have to bring it back... [emoji58]. Hope it works out for u.....