My Neimans SA told me these can be cleaned by dry cleaning method. Actually he told me he would clean them for me if I brought them in.
Very nice customer service and great SA

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My Neimans SA told me these can be cleaned by dry cleaning method. Actually he told me he would clean them for me if I brought them in.
I picked up my Baby Pink pair from Chanel in Short Hills today!
I love them but, once again I am being picky.
First off, it was missing the shoe bag.
Secondly, the left pair looks slightly different from the right pair. The toe box looks pointier and less round.
And lastly (and most importantly), there is a small pen mark inside the left shoe.
I already own the ivory/black leather so I knew my size. I only tried on the right shoe in the store and did not "inspect" them. I am really surprised to experience this, as I didn't think I'd have to "inspect" a Chanel product before leaving the store.
Would you exchange?
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I picked up my Baby Pink pair from Chanel in Short Hills today!
I love them but, once again I am being picky.
First off, it was missing the shoe bag.
Secondly, the left pair looks slightly different from the right pair. The toe box looks pointier and less round.
And lastly (and most importantly), there is a small pen mark inside the left shoe.
I already own the ivory/black leather so I knew my size. I only tried on the right shoe in the store and did not "inspect" them. I am really surprised to experience this, as I didn't think I'd have to "inspect" a Chanel product before leaving the store.
Would you exchange?
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I have a question to all espadrilles experts😃: I would have a chance to buy a preloved ones (almost unworn) for a 400.- Euros. Should I go for it? They are white linen with black leather cap. Thanks again 💐
I'm a US 7-7.5 so I got a 38 crossing my fingers!!!! I will let you know as soon as I get them 😊
I cannot see the difference in the toebox, however if you are unhappy then do exchange if they have your size and get yourself the dust bag too. These are gorgeousssss espadrilles though so congrats!I picked up my Baby Pink pair from Chanel in Short Hills today!
I love them but, once again I am being picky.
First off, it was missing the shoe bag.
Secondly, the left pair looks slightly different from the right pair. The toe box looks pointier and less round.
And lastly (and most importantly), there is a small pen mark inside the left shoe.
I already own the ivory/black leather so I knew my size. I only tried on the right shoe in the store and did not "inspect" them. I am really surprised to experience this, as I didn't think I'd have to "inspect" a Chanel product before leaving the store.
Would you exchange?
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Got my white/black espadrilles today, finally!!! 😊
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I'm a size 37 and these fit TTS.
Thanks to the TPFer who posted a pic from the personal shopper Nisi's Closet - such a sweet lady to work with and super efficient service! Her contact details are on her IG page @nisiscloset if anyone is still looking for a pair.
❤️❤️❤️gorgeous! Congrats on getting them! I just ordered mines yesterday in red in size 37 as well hopefully they will fit well too![]()
Got my white/black espadrilles today, finally!!! 😊
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I'm a size 37 and these fit TTS.
Thanks to the TPFer who posted a pic from the personal shopper Nisi's Closet - such a sweet lady to work with and super efficient service! Her contact details are on her IG page @nisiscloset if anyone is still looking for a pair.
Neimans has an excellent return policy. I've ordered 3 different pair of CL shoes online and had to return them due to fit (I now realize CL shoes just are not made for my feet) and each time I returned to the store, they didn't even look in the box. Didn't look at the bottom of the shoes, didn't look to see if the extra taps or dustbag were in there or anything. It almost scares me because what if someone returned a fake and they resold it. Hopefully they know how to detect these things. But they most definitely will let you return with no questions asked.