Cartier online experience is good. Shipping, Billing and Returns are not a problem at all. I have 2 Cartier pieces and both were ordered through the e-boutique. However, I highly recommend that you analyze your piece throughly when it comes. They sent me a used and scratched up JUC thin and when I called to let them know, they didn't apologize for it but accepted the return with no problem. So just be cautious about that.
Oh wow! Good advice. I’m sorry that happened to you. I’m glad it was resolved! I’m going to place the order today - I am so excited!!!