**Buying from Fashionphile** shopping experiences/questions

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How long has it been since the "Supplier needs payment" showed up on your Dashboard? Usually, when they are at operating at peak performance, they check my item in the day it arrives and then the next day it shows payment is pending. From there it almost always takes 24 hours from the moment that "supplier needs payment" shows up on my account before they "initiate payment" to me. So if they receive an item on Tuesday and check it in, on Wednesday evening I'll get the payment initiated email. But they don't do it on weekends.

A full week
 
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Just wanted to say I have had 2 great experiences this month with Yoogies. They accepted both items that Fashionphile turned down. One item I received 80% what I paid for it in 2018 and the other was close to 100% what I paid for it in 2015. :tup:
this is good to know. I have a few items I sent to yoogi's for quotes, i'm very disappointed with Fashionphile at this point. I sent two jewelry quotes only to receive a return notification claiming damaged clasp. mind you i purchased this exact item from them just 2 years ago and never wore it. I have a feeling they quoted my item too high, and is using a loop hole to back out.
 
I'm getting really upset. There's one item I sold to FP that they accidentally entered as a buyback, when it was a buyout. Because of this error, they have sent me payment and voided it multiple times. They received it on June 3rd and I still haven't been paid. I have called three times on this, and am about to call the fourth time. I feel bad hounding them, but why can't they pay me? It is not getting resolved. It is only around $3,500, but still I gave them my item and I would like my money so I can put this transaction behind me and move on. Every time I call the person who answers sounds so helpful and says they will call me back to let me know what is going on in a few hours, and they never do. Imagine if this was a $40,000 item. I would be livid.

ETA: Just called for the fourth time on this issue. The person I spoke to told me they are still working on transferring it from a buyback to a buyout, and there is no timeframe for how long it might take. They said they would call me tomorrow to update me.
 
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I'm getting really upset. There's one item I sold to FP that they accidentally entered as a buyback, when it was a buyout. Because of this error, they have sent me payment and voided it multiple times. They received it on June 3rd and I still haven't been paid. I have called three times on this, and am about to call the fourth time. I feel bad hounding them, but why can't they pay me? It is not getting resolved. It is only around $3,500, but still I gave them my item and I would like my money so I can put this transaction behind me and move on. Every time I call the person who answers sounds so helpful and says they will call me back to let me know what is going on in a few hours, and they never do. Imagine if this was a $40,000 item. I would be livid.

ETA: Just called for the fourth time on this issue. The person I spoke to told me they are still working on transferring it from a buyback to a buyout, and there is no timeframe for how long it might take. They said they would call me tomorrow to update me.
That's inexcusable. What damn difference does it make if it's a buyback or buyout? They quoted you a price and received the item! They need to pay you NOW and then worry about what to call it. $3500?? I'd be throwing a fit.
 
I don't think the payments are even making it to my bank. FP is voiding it on their end before it has time to get to my account.
Since calling them on the phone doesn't seem to be helping I think you need to put all of this in a carefully worded email. Tell them all the different times that payment has been issued and then voided again and basically tell them what I said to you, that it doesn't matter what kind of buyout it was they still owe you the money. I know they have the following email addresses:
[email protected]
[email protected]

Put it in writing. It's easy to ignore calls but having it in writing gives you a legal chain of evidence.
 
Since calling them on the phone doesn't seem to be helping I think you need to put all of this in a carefully worded email. Tell them all the different times that payment has been issued and then voided again and basically tell them what I said to you, that it doesn't matter what kind of buyout it was they still owe you the money. I know they have the following email addresses:
[email protected]
[email protected]

Put it in writing. It's easy to ignore calls but having it in writing gives you a legal chain of evidence.

Thank you :heart:
 
Fashionphile has now rejected two of my birkins in the past month.

One was noir, palladium hardware, swift leather, size 25, full set, excellent condition. The other was rose poupre, gold hardware, togo leather, size 25, full set, brand new. Absolutely shocked and very confused because I see new birkins pop up on the website so clearly they are still buying them. However, the reason they claim is "they are not buying this style at the moment".

I am submitting them for quotes to Yoogis.
 
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