**Buying from Fashionphile** shopping experiences/questions

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Just FYI, I submitted a brand new LV item 2 days ago (Odeon PM tote) and got back this reply today -- "We're sorry but we can't accept this Louis Vuitton." No other comment or explanation was given. Definitely seems like FP is not *the* go-to place to sell anymore.
I submitted 2 LV items recently and both were turned down. One was a retired piece from 2015. They didn't have any on their site. So I wonder if they are turning down all LV at the present ?
 
I submitted 2 LV items recently and both were turned down. One was a retired piece from 2015. They didn't have any on their site. So I wonder if they are turning down all LV at the present ?
They do give offers, actually they had just gave me a great offer on a discontinued LV bag, 30% more than others offered. Interesting.
 
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Today was the day that Fashionphile was supposed to get back to me about my two items lost by UPS. First thing this morning I received an email that the investigation hasn't turned up the package and Fashionphile will be honoring my original quotes for the two lost items. The payment for them is already showing on my dashboard. So that's a huge relief and I'm pleased that FP has a reliable system in place for UPS claims.
 
I'm on hold with FF right now. Let me first say, I have sold to FF for years (also purchased occasionally). I've never had any issues. Recently I submitted a few items for quotes, all were unbelievable low for example an Hermes clic H purchased a month ago was quoted at $100. I did have a Gucci mini marmont that I sent (the quote was low but the bag was just not my style so I sent it) wrapped super securely using FF label - I dropped at UPS personally on May 6th (Friday). The item was received Monday, May 9th in New Jersey (I got the email from FF stating we have your item) - then nothing - no scan in or processing as had been the process every other time. I emailed last week and was told oh it's being processed. So now today, May 18th I called and spoke to someone who said oh we did receive the box but it was empty just packaging material but no box/bag (my stomach dropped - I'm floored). He said oh well we record everything and the box only had the packaging materials but no bag - I was speechless (if I hadn't called I wouldn't even know that much) he then said oh well we are investigating but we ensure for the full value of the quote. You will need to speak to claims - transferred went to voicemail saying they would call back and to allow 2 business days. Thank God it's not a significant amount but it was a brand new bag with all the packaging and box - I just feel really sick - and just want this resolved. The box was taped completely sealed all over the entire box - it would be impossible to open and reseal undetected. I'm going to ask them for photos. They are now saying they will begin an investigation but if they received a supposedly "empty" box on May 9th why wouldn't the investigation have begun then?
 
Also, on the same date I mailed a box to Yoogi's which was received with all items inside. Both tracking numbers are on the same drop off slip. I'm truly floored and deeply saddened.
 
Also, on the same date I mailed a box to Yoogi's which was received with all items inside. Both tracking numbers are on the same drop off slip. I'm truly floored and deeply saddened.
They definitely should've contacted you that they received an empty box! That said, their Claims department seems to be very efficient. They'll go after UPS and get paid for your lost item, even if it was "lost" in their receiving area.

And yes, Yoogis has never lost an item of mine and UPS has never lost a box I've sent to Yoogis.
 
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They definitely should've contacted you that they received an empty box! That said, their Claims department seems to be very efficient. They'll go after UPS and get paid for your lost item, even if it was "lost" in their receiving area.

And yes, Yoogis has never lost an item of mine and UPS has never lost a box I've sent to Yoogis.
Thank you again! I feel extremely unsettled by this experience.
 
I was wondering if anyone has good experience with purchasing their Birkin bags? I am considering a large purchase and want to be sure if they are on point with authenticity.
The last time I bought from them, it was never delivered and took 2 months to receive refund on a 30k bag.
I bought a Kelly last year for about 10k, it already went to the H spa, so it proved to be authentic. I also previously returned a Birkin to FP (15K) and was refunded within 2 days. I trust them.
 
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