**Buying from Fashionphile** shopping experiences/questions

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Fashionphile has gone way downhill in quality and service - have been with them for years and years- customer service is generally very poor - listings very often have mistakes (particularly in size of bag) for example they'll list a chanel 19 large and it turns out to be a medium.. so then it needs to be returned - lots of hassle with them. Anyway, have spent an exorbitant amount over the years in buying and also sold probably over $100k. Now turning to other places (smaller) but customer oriented. The price gouging they're doing on chanel medium flap bags (like 12K and up should be illegal) Their integrity has significantly deteriorated - And the customer is always wrong and they're always right
 
At least they were completely honest:

NOT ACCEPTED
Unfortunately, we will not be able to accept this item because our selection requirements were not met:

Thank you for considering FASHIONPHILE to sell your ultra-luxury accessory. At the moment, we cannot quote your item as we have too many of the same style in-stock. We apologize for the inconvenience and look forward to successfully quoting your other items in the future!
 
Guys- I was submitting for quotes this morning on FP when the site started acting strange. I was logged into my account, submitted one quote and then as I tried to create more, I got an error. Then a pop up displayed of all customers signed into their account at the same time (first and last name) and it said “active user, (you)” with someone named “Sylvia XXX” listed next to it. BTW- my name is NOT Sylvia!!!

I took screenshots and sent an email to FP. I am going to log out of my account and hope for the best
 
Guys- I was submitting for quotes this morning on FP when the site started acting strange. I was logged into my account, submitted one quote and then as I tried to create more, I got an error. Then a pop up displayed of all customers signed into their account at the same time (first and last name) and it said “active user, (you)” with someone named “Sylvia XXX” listed next to it. BTW- my name is NOT Sylvia!!!

I took screenshots and sent an email to FP. I am going to log out of my account and hope for the best
possibly they are still in the process updating their new layouts, by the way, I really dislike their new layout, and every time I tried to click an item to open to a new tab it opens in the current tab, super annoying, and the new layout only shows few items in one page
 
possibly they are still in the process updating their new layouts, by the way, I really dislike their new layout, and every time I tried to click an item to open to a new tab it opens in the current tab, super annoying, and the new layout only shows few items in one page

This is not a layout issue. This was a customer list and I had an employee access view. I googled the name of the person it said I was (Sylvia) and she is a manager at Neiman Marcus according to her LinkedIn profile.
 
possibly they are still in the process updating their new layouts, by the way, I really dislike their new layout, and every time I tried to click an item to open to a new tab it opens in the current tab, super annoying, and the new layout only shows few items in one page

I agree I really dislike the new layout. I preferred when they showed how many “likes” an item had so that I could see if their “new arrivals” were actually new or not. I also feel like the mobile view is super sensitive and it thinks I’m clicking stuff when I’m not? I don’t think it’s an issue with my phone because I don’t have that issue any other time but browsing FP
 
Just FYI, I submitted a brand new LV item 2 days ago (Odeon PM tote) and got back this reply today -- "We're sorry but we can't accept this Louis Vuitton." No other comment or explanation was given. Definitely seems like FP is not *the* go-to place to sell anymore.
 
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Just FYI, I submitted a brand new LV item 2 days ago (Odeon PM tote) and got back this reply today -- "We're sorry but we can't accept this Louis Vuitton." No other comment or explanation was given. Definitely seems like FP is not *the* go-to place to sell anymore.
Interesting! Wondering why, are they tight on cash?
 
Just FYI, I submitted a brand new LV item 2 days ago (Odeon PM tote) and got back this reply today -- "We're sorry but we can't accept this Louis Vuitton." No other comment or explanation was given. Definitely seems like FP is not *the* go-to place to sell anymore.
By the way, why do you want to sell it? It looks a nice bag to me and seems practical to use too?
 
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