**Buying from Fashionphile** shopping experiences/questions

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#5,358
Baglvr22 said:
I heard back from FP. They are refunding me the $75 and removing the ban on a one time basis since my bag that I tried to sell was bought in good faith. I think I am going to try to find a professional company to authenticate it for my peace of mind and see what they say and then probably open up a case with paypal to get my money back. I received a good point that FP physically had the bag in their hands while I think the authentication service the seller used was just based on pics. This still has me upset and I will probably think hard before selling to them again.

Sorry you dealt with all that. What would they have done if you had just contacted the post office and they not found the items? Could they have listed them and never have paid you? That's really concerning.
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glad to hear it!
 
#5,359
UPDATE on Fashionphile shipping mix up:

A couple of days ago I got a call from a lady in Maryland who got a package that was an item I ordered from Fashionphile. She warned me that her package had been shipped to me by mistake. I called Fashionphile and got a return label so when the package arrives I could ship it back to them. Today the package arrived but it's not the item for the lady in Maryland. It's an item that belongs to another lady in California! Maybe the lady in California got the package meant for the lady in Maryland. All I know is they messed up at least three outgoing packages on Monday!
 
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#5,360
daisyjo said:
I have recently sold two Hermes bags to Fashionphile and I have been watching their website so I could see how much they were asking for them. I check multiple times a day and haven't seen them listed. One was over a month ago. Do they sell to people without ever putting them up on their website?
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Maybe it went to a store location instead? Perhaps they sold ultrafast and you missed it? They have the 'sold' page you can look through, also. https://account.fashionphile.com/sold-items
 
#5,362
ItsPurseonal said:
Who do you think FP sells to before/instead of listing the items? Walk-in clients to their store? I haven’t heard of this and there are a few very specific bags I’ve been hunting for years and would love the opportunity to buy them before they hit the website (should FP ever get them).
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I don’t have any insider information, I just saw that one of my items was never listed and paid out immediately, this was for a consignment only item. I called to ask about it and they said an employee had purchased it.
 
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#5,363
ccbaggirl89 said:
Maybe it went to a store location instead? Perhaps they sold ultrafast and you missed it? They have the 'sold' page you can look through, also. https://account.fashionphile.com/sold-items
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that's so neat - thanks for sharing (almost 15k pages... wow)

nicole0612 said:
I don’t have any insider information, I just saw that one of my items was never listed and paid out immediately, this was for a consignment only item. I called to ask about it and they said an employee had purchased it.
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I suspected this - I have sold a lot (as I already mentioned) and really only regret selling one item, maybe two items, to them. Never saw the bag that I really shouldn't have sold on their website, and assumed that it went to one of their employees, at a really good price (which I just plainly shouldn't have accepted - my loss, their gain). Even if they pay to FP more than what FP pays me, they may quote so low that it is still a great deal.
 
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#5,364
lara0112 said:
that's so neat - thanks for sharing (almost 15k pages... wow)



I suspected this - I have sold a lot (as I already mentioned) and really only regret selling one item, maybe two items, to them. Never saw the bag that I really shouldn't have sold on their website, and assumed that it went to one of their employees, at a really good price (which I just plainly shouldn't have accepted - my loss, their gain). Even if they pay to FP more than what FP pays me, they may quote so low that it is still a great deal.
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I try to think about it as working for a retail company must be very unrewarding for most employees, so having an early look and chance to purchase some merchandise must be one of the few perks they have.
 
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#5,365
ItsPurseonal said:
Who do you think FP sells to before/instead of listing the items? Walk-in clients to their store? I haven’t heard of this and there are a few very specific bags I’ve been hunting for years and would love the opportunity to buy them before they hit the website (should FP ever get them).
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I sold with Ann's once and I was looking for the item and it never hit the website. It was on consignment so I was pretty worried about where it went. She had direct-called a top tier client and offered it to her on the phone -- she told me later how it was sold since I knew it was never online. So it's possible FP has personal shoppers who will earmark items for VIP customers. Rebag does this for me so I'm sure FP must as well. I think you have to be a super VIP for services like that and guaranteed to buy what they contact you about.
 
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#5,366
ccbaggirl89 said:
I sold with Ann's once and I was looking for the item and it never hit the website. It was on consignment so I was pretty worried about where it went. She had direct-called a top tier client and offered it to her on the phone -- she told me later how it was sold since I knew it was never online. So it's possible FP has personal shoppers who will earmark items for VIP customers. Rebag does this for me so I'm sure FP must as well. I think you have to be a super VIP for services like that and guaranteed to buy what they contact you about.
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I agree. Another company does this for me as well (unasked).
 
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#5,368
I noticed in FP‘s ‘sell an item’ tab, they (again) mentions proof of (store) purchase when selling to them—I’m sure it’s optional, yet desired. I asked about this and CS mentioned superfakes and home thefts/stolen bags are a couple of reasons. With each sale, I now include a photo of the receipt. I think selling is only going to get more and more scrutinized by these companies. Like someone stated, they’re protecting their reputations.
 
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#5,369
Sourisbrune said:
I noticed in FP‘s ‘sell an item’ tab, they (again) mentions proof of (store) purchase when selling to them—I’m sure it’s optional, yet desired. I asked about this and CS mentioned superfakes and home thefts/stolen bags are a couple of reasons. With each sale, I now include a photo of the receipt. I think selling is only going to get more and more scrutinized by these companies. Like someone stated, they’re protecting their reputations.
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I've never noticed that! Maybe it's only for certain brands? I rarely have a receipt for anything.
 
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